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Smartsheet Connector Error (Notifications could not be reset)","excerpt":"Reporting an issue that has become a total blocker for our team. The Smartsheet Salesforce connector was working without issue for years and recently became completely stuck due to the following errors: \"We've detected a problem receiving notifications from SALESFORCE. Please press the “Reset” button to try to reset the…","categoryID":343,"dateInserted":"2023-05-30T16:17:32+00:00","dateUpdated":null,"dateLastComment":"2023-05-31T08:50:08+00:00","insertUserID":138025,"insertUser":{"userID":138025,"name":"Andrew Cotter","url":"https:\/\/community.smartsheet.com\/profile\/Andrew%20Cotter","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-15T17:28:59+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-07-12T21:05:23+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":102,"score":null,"hot":3370987060,"url":"https:\/\/community.smartsheet.com\/discussion\/105790\/salesforce-smartsheet-connector-error-notifications-could-not-be-reset","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/105790\/salesforce-smartsheet-connector-error-notifications-could-not-be-reset","format":"Rich","groupID":null,"statusID":2,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/7959JSCVA70P\/error2-png.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"error2.PNG"},"attributes":{"question":{"status":"answered","dateAccepted":null,"dateAnswered":"2023-05-31T08:50:08+00:00","acceptedAnswers":[]}},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"tags":[{"tagID":475,"urlcode":"salesforce-connector","name":"Salesforce Connector"}],"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}]},{"discussionID":105751,"type":"question","name":"Unable to Connect Docusign in Document Builder","excerpt":"Hello SmartSheet Friends, I am using document builder to track signatures on a document. I receive the following error when trying to login to Docusign during the mapping process. Any suggestions? Thank you! Angela","categoryID":343,"dateInserted":"2023-05-26T22:23:52+00:00","dateUpdated":"2023-05-30T08:23:38+00:00","dateLastComment":"2023-05-30T22:17:54+00:00","insertUserID":161847,"insertUser":{"userID":161847,"name":"AGair","title":"Project Manager Analyst","url":"https:\/\/community.smartsheet.com\/profile\/AGair","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!k2Epv6Pyffo!84Mp94PPwro!nT476tWfzFC","dateLastActive":"2023-06-20T21:07:03+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":91566,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-07-12T20:38:27+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":79,"score":null,"hot":3370626706,"url":"https:\/\/community.smartsheet.com\/discussion\/105751\/unable-to-connect-docusign-in-document-builder","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/105751\/unable-to-connect-docusign-in-document-builder","format":"Rich","groupID":null,"statusID":2,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/A0ZC7MENZ8Q2\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"answered","dateAccepted":null,"dateAnswered":"2023-05-30T09:12:56+00:00","acceptedAnswers":[]}},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"tags":[{"tagID":370,"urlcode":"document-builder","name":"Document Builder"},{"tagID":500,"urlcode":"docusign","name":"DocuSign"}],"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}]}],"title":null,"subtitle":null,"description":null,"viewAllUrl":null,"isMainContent":true,"noCheckboxes":false}">
Hi @Matthew Drake<\/a> <\/p>

There currently isn't a way to overlay an Outlook Calendar on top of a Smartsheet Calendar; you can do the reverse, publish dates from Smartsheet into Outlook.<\/a><\/p>

Please provide your feedback to the Product team through this form, here.<\/a><\/p>

Thanks,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":95065,"type":"question","name":"Date with Time uploading in Data Shuttle comes only with Date","excerpt":"Hi Everyone, I'm uploading Input excel having column value \"6\/1\/2022 1:22:23 AM\". But after uploading into SmartSheet, it comes only date \"2022-06-01\". I need exact format which is in my Input file. Anyone help me on this. Thanks, Sandhiya P","snippet":"Hi Everyone, I'm uploading Input excel having column value \"6\/1\/2022 1:22:23 AM\". But after uploading into SmartSheet, it comes only date \"2022-06-01\". I need exact format which…","categoryID":343,"dateInserted":"2022-09-06T04:45:49+00:00","dateUpdated":"2022-09-19T13:55:39+00:00","dateLastComment":"2023-07-12T09:09:10+00:00","insertUserID":140679,"insertUser":{"userID":140679,"name":"Sandhiya07","url":"https:\/\/community.smartsheet.com\/profile\/Sandhiya07","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-11T04:42:43+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":150538,"lastUserID":160587,"lastUser":{"userID":160587,"name":"jchalig","url":"https:\/\/community.smartsheet.com\/profile\/jchalig","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AGNmyxYoEMnTBzhn1aYHnoptj2Qx2vDwz2e68_hYghUB=s96-c","dateLastActive":"2023-07-12T08:39:17+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":8,"countViews":166,"score":null,"hot":3351597299,"url":"https:\/\/community.smartsheet.com\/discussion\/95065\/date-with-time-uploading-in-data-shuttle-comes-only-with-date","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/95065\/date-with-time-uploading-in-data-shuttle-comes-only-with-date","format":"Rich","tagIDs":[474],"lastPost":{"discussionID":95065,"commentID":384743,"name":"Re: Date with Time uploading in Data Shuttle comes only with Date","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/384743#Comment_384743","dateInserted":"2023-07-12T09:09:10+00:00","insertUserID":160587,"insertUser":{"userID":160587,"name":"jchalig","url":"https:\/\/community.smartsheet.com\/profile\/jchalig","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AGNmyxYoEMnTBzhn1aYHnoptj2Qx2vDwz2e68_hYghUB=s96-c","dateLastActive":"2023-07-12T08:39:17+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2022-09-19T12:13:48+00:00","dateAnswered":"2022-09-09T10:19:47+00:00","acceptedAnswers":[{"commentID":342967,"body":"

Hi @Sandhiya07<\/a> <\/p>

Smartsheet Date columns can only house Dates, there currently isn't a Time function in Smartsheet. (System Columns can include timestamps, however these cannot be updated by Data Shuttle). <\/p>

If you need to see the time, make sure to map this column to a Text\/Number<\/strong> column in Smartsheet so that all of the text will appear. <\/p>

Let me know if that works for you!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":474,"urlcode":"data-shuttle","name":"Data Shuttle"}]},{"discussionID":107398,"type":"question","name":"DataMesh Error 454 Throttling failure: Maximum sending rate exceeded.","excerpt":"Hello! Does anyone know what this means?","snippet":"Hello! Does anyone know what this means?","categoryID":343,"dateInserted":"2023-07-10T16:13:10+00:00","dateUpdated":null,"dateLastComment":"2023-07-12T07:04:26+00:00","insertUserID":53276,"insertUser":{"userID":53276,"name":"Ami Veltrie","url":"https:\/\/community.smartsheet.com\/profile\/Ami%20Veltrie","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/8P0VG5OTWNRU\/nHI3K0J42GX6A.jpg","dateLastActive":"2023-07-12T21:07:00+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-07-12T21:05:23+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":44,"score":null,"hot":3378152256,"url":"https:\/\/community.smartsheet.com\/discussion\/107398\/datamesh-error-454-throttling-failure-maximum-sending-rate-exceeded","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107398\/datamesh-error-454-throttling-failure-maximum-sending-rate-exceeded","format":"Rich","tagIDs":[381],"lastPost":{"discussionID":107398,"commentID":384733,"name":"Re: DataMesh Error 454 Throttling failure: Maximum sending rate exceeded.","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/384733#Comment_384733","dateInserted":"2023-07-12T07:04:26+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-07-12T21:05:23+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/FEAJITF3DB29\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-11T23:46:23+00:00","dateAnswered":"2023-07-11T23:46:13+00:00","acceptedAnswers":[{"commentID":384728,"body":"

This seems to have self-corrected.<\/p>"},{"commentID":384733,"body":"

Hey @Ami Veltrie<\/a> <\/p>

I'm glad to hear it worked on the next run! That's what I would have expected. <\/p>

The error message you're seeing is related to an email error: the config failed to run and DataMesh tried to send an email to let you know. The email notification was unable to be sent- the error that you can see is about the email.<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":381,"urlcode":"DataMesh","name":"DataMesh"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=343&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-dateLastComment&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":619,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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