Printing Gantt/Exporting to PDF Not Working
I've been trying to print my gantt chart and all that happens is a new window will pop up in my browser and never load anything.
I'm not sure what to do -- it's a brand new sheet with not a lot of data on it, I've changed the print settings multiple times, I've adjusted the gantt view.
The only thing that has worked was selecting individual rows to print, but I couldn't get it to print (or even load in the separate browser window it opens) more than 14 rows (2 parent, 12 children) at a time even though there is plenty of room left on the paper. It will also only load specific combinations of rows.
For some reason it will export to JPG, but it looks very low quality.
Answers
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Andrée Starå ✭✭✭✭✭✭
I hope you're well and safe!
Can you maybe share some screenshots?(Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
Be safe, and have a fantastic week!
Best,
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
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I hope you're well and safe!<\/p>
There's a known issue at the moment.<\/p>
I'll get back to the post if I can find the thread.<\/p>
I hope that helps!<\/p>
Be safe, and have a fantastic weekend!<\/p>
Best,<\/p>
Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p> ✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108880,"type":"question","name":"Recover a Row that was accidentally moved then deleted","excerpt":"I was attempting to copy a row from sheet 1 to sheet 2, but I accidentally moved the row then deleted it, but then realized belatedly that the original (now deleted) data in sheet 1 had been moved. Apparently one can not simply use the \"undo action\" arrow after moving something--the option is grayed out as in not…","snippet":"I was attempting to copy a row from sheet 1 to sheet 2, but I accidentally moved the row then deleted it, but then realized belatedly that the original (now deleted) data in sheet…","categoryID":321,"dateInserted":"2023-08-11T22:27:56+00:00","dateUpdated":null,"dateLastComment":"2023-08-12T05:12:42+00:00","insertUserID":165013,"insertUser":{"userID":165013,"name":"GlennJo","title":"Riparian Stewardship Program Manager","url":"https:\/\/community.smartsheet.com\/profile\/GlennJo","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-12T03:46:04+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":165013,"lastUser":{"userID":165013,"name":"GlennJo","title":"Riparian Stewardship Program Manager","url":"https:\/\/community.smartsheet.com\/profile\/GlennJo","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-12T03:46:04+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":32,"score":null,"hot":3383611238,"url":"https:\/\/community.smartsheet.com\/discussion\/108880\/recover-a-row-that-was-accidentally-moved-then-deleted","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108880\/recover-a-row-that-was-accidentally-moved-then-deleted","format":"Rich","lastPost":{"discussionID":108880,"commentID":390348,"name":"Re: Recover a Row that was accidentally moved then deleted","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390348#Comment_390348","dateInserted":"2023-08-12T05:12:42+00:00","insertUserID":165013,"insertUser":{"userID":165013,"name":"GlennJo","title":"Riparian Stewardship Program Manager","url":"https:\/\/community.smartsheet.com\/profile\/GlennJo","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-12T03:46:04+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-12T03:46:02+00:00","dateAnswered":"2023-08-11T23:45:38+00:00","acceptedAnswers":[{"commentID":390342,"body":"