This is supposed to be doable. I created a Smartsheet sheet that has all of the required Jira fields as columns. From the sheet I created a Smartsheet Form to collect all of these Jira fields. I then connected to our Jira instance with the Smartsheet Jira Connector and made sure the field mappings were bidirectional. No luck getting a new Jira ticket created. Smartsheet Customer Support suggested I reach out to the Community.
Hi@Jerry Smith- I am yet to test your question but in the meantime I found something that might help. Go through this link and let me know if you were able to get the resolution you were looking for.
People with a Smartsheet account that have activated the Jira Connector can create and sync Jira issues to Smartsheet. Individuals must be granted access to the Jira Connector by Smartsheet SysAdmins or Connector Admins.
Thanks so much. I must be still missing a step, since the Jira ticket is not being created. I have a call with Smartsheet customer support on Wed. 2/15. If I resolve this, I'll post the solution.
Looks like it automatically appears when a column format is set to currency. Closing this out!<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":443,"urlcode":"dynamic-view","name":"Dynamic View"}]},{"discussionID":111413,"type":"question","name":"Data Shuttle not deleting rows","excerpt":"Hi all, Im new to data shuttle, implementing my first workflow.. overall its working fine, but what its not doing is deleting records when I attach new data to my source sheet. The scenario is, the source sheet contains a row thats not in the updated data. My expectation is when data shuttle runs it finds a target row…","snippet":"Hi all, Im new to data shuttle, implementing my first workflow.. overall its working fine, but what its not doing is deleting records when I attach new data to my source sheet.…","categoryID":343,"dateInserted":"2023-10-09T17:45:47+00:00","dateUpdated":null,"dateLastComment":"2023-10-17T13:33:31+00:00","insertUserID":160777,"insertUser":{"userID":160777,"name":"TimMelton","title":"Director, Commercial Care","url":"https:\/\/community.smartsheet.com\/profile\/TimMelton","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/avatarstock\/n65S9PRP4PA0M.png","dateLastActive":"2023-10-17T16:03:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":160777,"lastUser":{"userID":160777,"name":"TimMelton","title":"Director, Commercial Care","url":"https:\/\/community.smartsheet.com\/profile\/TimMelton","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/avatarstock\/n65S9PRP4PA0M.png","dateLastActive":"2023-10-17T16:03:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":6,"countViews":70,"score":null,"hot":3394426758,"url":"https:\/\/community.smartsheet.com\/discussion\/111413\/data-shuttle-not-deleting-rows","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/111413\/data-shuttle-not-deleting-rows","format":"Rich","tagIDs":[426,474],"lastPost":{"discussionID":111413,"commentID":400329,"name":"Re: Data Shuttle not deleting rows","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/400329#Comment_400329","dateInserted":"2023-10-17T13:33:31+00:00","insertUserID":160777,"insertUser":{"userID":160777,"name":"TimMelton","title":"Director, Commercial Care","url":"https:\/\/community.smartsheet.com\/profile\/TimMelton","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/avatarstock\/n65S9PRP4PA0M.png","dateLastActive":"2023-10-17T16:03:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-16T16:57:17+00:00","dateAnswered":"2023-10-10T15:09:15+00:00","acceptedAnswers":[{"commentID":399273,"body":"
Ipshita ✭✭✭✭✭✭
![\"image.png\"](\"https:\/\/us.v-cdn.net\/6031209\/uploads\/RQKA7L0G7E3R\/image.png\")
<\/img><\/a>\n <\/div>\n<\/div>\n
