SCC Fails to update links error
我们有一个问题是自动化from SCC at job creation to send specific information from a project to Intake sheet.
Here is what logic we applied and the error we get, can you look and maybe advise a solution for us?
- On Intake Sheet, we have the fields “PS Start Date” and “PS End Date” that are set push from Smartsheet to Salesforce
- On our Metadata Template we have fields “PS Start Date” and “PS End Date” that are linked to Project Template start and end dates
- On our SCC Connector setting Profile Data Selection we did not check boxes because we do not want to push these values from Intake to Metadata
- We have a 2nd summary blueprint as the Intake and source primary is Metadata
- The blueprint summary forces fields (I can’t “uncheck” them) but at least my 2 data of concern are checked
- When we create a project we get this error and the data is not updated into Intake for push to Salesforce
Answers
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Andrée Starå ✭✭✭✭✭✭
I hope you're well and safe!
Strange!
I recommend submitting a support ticket through the newSmartsheet Support Portalif you haven't already.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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