Mobile app shows published content URL instead of the content.

Joe Beitler
edited 04/14/23 inSmartsheet Basics

Greetings. I've created a dashboard that displays published Smartsheet sheets (Read Only - HTML option) via a web content widget. Works great on the desktop browser version. When I view the dashboard on the iOS mobile app I see the link to the published content and not the actual published content.

IMG_0025.PNG

What do I need to do to have this show the published content?

Joe

Answers

Update: I logged this issue with Smartsheet Support. Not sure what they did ..but they did something on their end and said it was fixed. I confirmed the workflows are now running without errors.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":474,"urlcode":"data-shuttle","name":"Data Shuttle"}]},{"discussionID":105937,"type":"question","name":"Reupload Data with DataShuttle","excerpt":"Dear All! I would like to create a tool which uses Data Shuttle. Basic idea is to ask user to upload attachment (via a form) which would trigger a data shuttle and info in the attachment would go to a transition sheet from where it would be moved to the target sheet with automation. It works nicely, however, I need to…","categoryID":343,"dateInserted":"2023-06-02T08:39:41+00:00","dateUpdated":"2023-06-02T09:04:34+00:00","dateLastComment":"2023-06-02T16:48:32+00:00","insertUserID":162021,"insertUser":{"userID":162021,"name":"AnnaEsKovacs","url":"https:\/\/community.smartsheet.com\/profile\/AnnaEsKovacs","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AAcHTtfiG5aSgmEUKB2WNnzu803zdI6g99JZGqXSAa5_VA=s96-c","dateLastActive":"2023-06-03T06:32:27+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":91566,"lastUserID":160225,"lastUser":{"userID":160225,"name":"Ken Armstrong","title":"Smartsheet Analyst","url":"https:\/\/community.smartsheet.com\/profile\/Ken%20Armstrong","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/4TVM7M4DTOJO\/nVLA4MQPFTIYO.jpg","dateLastActive":"2023-06-02T19:30:00+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":35,"score":null,"hot":3371421493,"url":"https:\/\/community.smartsheet.com\/discussion\/105937\/reupload-data-with-datashuttle","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/105937\/reupload-data-with-datashuttle","format":"Rich","tagIDs":[474],"lastPost":{"discussionID":105937,"commentID":378608,"name":"Re: Reupload Data with DataShuttle","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/378608#Comment_378608","dateInserted":"2023-06-02T16:48:32+00:00","insertUserID":160225,"insertUser":{"userID":160225,"name":"Ken Armstrong","title":"Smartsheet Analyst","url":"https:\/\/community.smartsheet.com\/profile\/Ken%20Armstrong","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/4TVM7M4DTOJO\/nVLA4MQPFTIYO.jpg","dateLastActive":"2023-06-02T19:30:00+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-02T19:01:39+00:00","dateAnswered":"2023-06-02T16:48:32+00:00","acceptedAnswers":[{"commentID":378608,"body":"

You are welcome. One Day the platform will allow this but for now we wait. If my answer was sufficient please mark your question as answered.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":474,"urlcode":"data-shuttle","name":"Data Shuttle"}]},{"discussionID":105945,"type":"question","name":"Dashboard reports not showing on published dashboard in SharePoint","excerpt":"I have embedded a Smartsheet dashboard in a SharePoint Online site. Some reports show just fine, two do not and I can't figure out why. I published the dashboard and grabbed the embed code. Used an embed web part in SharePoint to embed the dashboard. Two reports show fine, the other two have errors. There is nothing…","categoryID":321,"dateInserted":"2023-06-02T12:17:45+00:00","dateUpdated":null,"dateLastComment":"2023-06-02T12:33:24+00:00","insertUserID":81546,"insertUser":{"userID":81546,"name":"Andrea Zenner","url":"https:\/\/community.smartsheet.com\/profile\/Andrea%20Zenner","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/drupal_profile\/files\/2019-03\/c8\/bb\/nc8bb6b7bd2a9297545e5baeb6a5ba8ed.jpg","dateLastActive":"2023-06-02T12:33:56+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-06-02T20:54:24+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":36,"score":null,"hot":3371419869,"url":"https:\/\/community.smartsheet.com\/discussion\/105945\/dashboard-reports-not-showing-on-published-dashboard-in-sharepoint","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/105945\/dashboard-reports-not-showing-on-published-dashboard-in-sharepoint","format":"Rich","tagIDs":[265,292],"lastPost":{"discussionID":105945,"commentID":378523,"name":"Re: Dashboard reports not showing on published dashboard in SharePoint","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/378523#Comment_378523","dateInserted":"2023-06-02T12:33:24+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-06-02T20:54:24+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/PF6NIRYD5DHX\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-02T12:34:10+00:00","dateAnswered":"2023-06-02T12:33:24+00:00","acceptedAnswers":[{"commentID":378523,"body":"

That is exactly it. Is the \"Their Own Perspective\" the broken one? Basically... You have to be logged in to Smartsheet for Smartsheet to know who is viewing the report so that it can provide the correct \"perspective\".<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":265,"urlcode":"Reports","name":"Reports"},{"tagID":292,"urlcode":"Dashboards","name":"Dashboards"}]}],"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

Trending in Using Smartsheet