All cards move out of lanes into Uncategorized
After reading all the similar posts as this that have no helpful conclusions, I beg of anyone who knows why after 18 years of programming, Smartsheet would automatically move all cards that have been assigned to lanes back into the Uncategorized lane, and strip the names from the tops of the other lanes. How can this uninvited action be stopped, and the cards and lanes be restored?
- All the lanes were titled with names of team members, and the cards were their projects.
- The "View By" menu no longer shows the category of team members that these columns were sorted by; it only shows a few random yes or no checkboxes from the project intake from that generates the cards.
- Manually dragging each card back to their intended lanes, and renaming all the lanes with the team member names gets undone after switching to any other view and back to card view (all the cards get forced into the Uncategorized lane again).
I won't be able to upload screenshots since all the work is confidential, but I have a feeling others are familiar with this issue since this poor programming has been reported going back to 2017 after card view was introduced.
Thanks.
Answers
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Paul Newcome ✭✭✭✭✭✭It sounds like the column type may have been changed.
Categories
<\/p>
Attempt two: can you update your trigger into \"When Rows Are Changed\"<\/p>
![\"image.png\"](\"https:\/\/us.v-cdn.net\/6031209\/uploads\/5Q6HHHJHRFET\/image.png\")
<\/img><\/a>\n <\/div>\n<\/div>\nThen, delete all of these erroneous rows and hit save.<\/p>
Finally, add \"No Show\" into like three rows. Save your sheet, and reload (automation takes a second to run completely). <\/p>
Is your \"Attendance\" column set up as a dropdown or as a text?<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":112207,"type":"question","name":"access to sheet","excerpt":"I want specific fields but I don't want a link to the sheet.... If someone has the link to the sheet would they even be able to access it?","snippet":"I want specific fields but I don't want a link to the sheet.... If someone has the link to the sheet would they even be able to access it?","categoryID":321,"dateInserted":"2023-10-26T15:25:53+00:00","dateUpdated":null,"dateLastComment":"2023-10-26T16:09:50+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":142964,"lastUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-26T16:55:30+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":34,"score":null,"hot":3396672343,"url":"https:\/\/community.smartsheet.com\/discussion\/112207\/access-to-sheet","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112207\/access-to-sheet","format":"Rich","lastPost":{"discussionID":112207,"commentID":401859,"name":"Re: access to sheet","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401859#Comment_401859","dateInserted":"2023-10-26T16:09:50+00:00","insertUserID":142964,"insertUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-26T16:55:30+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","urlSrcSet":{"10":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=10\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","300":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=300\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","800":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=800\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","1200":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1200\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","1600":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1600\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png"},"alt":"h.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-26T16:01:38+00:00","dateAnswered":"2023-10-26T15:58:49+00:00","acceptedAnswers":[{"commentID":401852,"body":"
Hi @JenaW<\/a>,<\/p> You have the option of using \"Message only\", and then displaying your two fields within the message using double curly brackets like this:<\/p> The tradeshow named {{Association\/Tradeshow Name}} will be held on {{Tradeshow Date}}.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":112167,"type":"question","name":"After approval, update request","excerpt":"1 week after approval, I need an update request to go out. Is that possible? How can this automation be set up?","snippet":"1 week after approval, I need an update request to go out. Is that possible? How can this automation be set up?","categoryID":321,"dateInserted":"2023-10-25T21:01:48+00:00","dateUpdated":null,"dateLastComment":"2023-10-26T14:47:56+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":166642,"lastUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":35,"score":null,"hot":3396601784,"url":"https:\/\/community.smartsheet.com\/discussion\/112167\/after-approval-update-request","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112167\/after-approval-update-request","format":"Rich","lastPost":{"discussionID":112167,"commentID":401829,"name":"Re: After approval, update request","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401829#Comment_401829","dateInserted":"2023-10-26T14:47:56+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-26T21:35:00+00:00","dateAnswered":"2023-10-26T14:42:15+00:00","acceptedAnswers":[{"commentID":401825,"body":"
