Zapier and Smartsheet.eu

Head Scratch
Head Scratch ✭
inAdd Ons and Integrations

Hi,

Does Zapier work with the .eu domain?

I can get it to work with .com, but with .eu when I go to connect to Smartsheet, it defaults to the .com login window? Am I missing something?

Thanks.

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Best Answer

  • Head Scratch
    Head Scratch ✭
    Answer ✓

    Hi Genevieve,

    Latest from Zapier Support.

    "I've submitted this feature request on your behalf. That does a few things:

    • Bring this to the attention of the integration developers
    • Help track interest in this feature being implemented
    • Allows us to notify you via email if this feature becomes available in the future

    While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

    Prioritization is largely dependent on the number of customers affected. Issues with only one interested customer will be auto-closed after 3 years.

    I'm sorry, I wish I had a more immediate solution for you. It never hurts for you to reach out to the app developer directly (Smartsheet in this case) to let them know you're running into an issue with their Zapier integration. We do notify them from our end, but a nudge from their users can sometimes carry more weight!"

    --

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Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi@Head Scratch

    Based on Zapier's list of Apps, I agree that it looks like they currently only integrate with the original Smartsheet Default (US) application. Since Smartsheet EU is a separate instance, it would be a separate application to connect to.

    I would suggest posting this feedback in theZapier Community.

    Cheers,

    Genevieve

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  • Head Scratch
    Head Scratch ✭

    Thanks very much Genevieve,

    I've raised a ticket with Zapier to see if we can get this issue resolved.

    Will update the Zapier community and will also post the outcome from the ticket I've raised.

    Thanks again.

    HS

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  • Head Scratch
    Head Scratch ✭
    Answer ✓

    Hi Genevieve,

    Latest from Zapier Support.

    "I've submitted this feature request on your behalf. That does a few things:

    • Bring this to the attention of the integration developers
    • Help track interest in this feature being implemented
    • Allows us to notify you via email if this feature becomes available in the future

    While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

    Prioritization is largely dependent on the number of customers affected. Issues with only one interested customer will be auto-closed after 3 years.

    I'm sorry, I wish I had a more immediate solution for you. It never hurts for you to reach out to the app developer directly (Smartsheet in this case) to let them know you're running into an issue with their Zapier integration. We do notify them from our end, but a nudge from their users can sometimes carry more weight!"

    --

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Categories

You will have to get an admin of Teams to allow the Smartsheet for Teams app in the admin console of Teams.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106358,"type":"question","name":"Remove Reply in Smartsheet Button from Comment Notification","excerpt":"Hello, I use the Comments of the Sheet to communicate with other people regarding the Requests we have in the Sheet. The comment notification that is sent automatically when a user has mentioned another user in a comment is very useful. However, I would like to remove the \"Reply in Smartsheet\" button that is shown at the…","categoryID":321,"dateInserted":"2023-06-13T10:55:28+00:00","dateUpdated":"2023-06-13T10:55:37+00:00","dateLastComment":"2023-06-15T12:15:24+00:00","insertUserID":160277,"insertUser":{"userID":160277,"name":"moraki","url":"https:\/\/community.smartsheet.com\/profile\/moraki","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-15T11:23:42+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":91566,"lastUserID":160277,"lastUser":{"userID":160277,"name":"moraki","url":"https:\/\/community.smartsheet.com\/profile\/moraki","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-15T11:23:42+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":33,"score":null,"hot":3373486852,"url":"https:\/\/community.smartsheet.com\/discussion\/106358\/remove-reply-in-smartsheet-button-from-comment-notification","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106358\/remove-reply-in-smartsheet-button-from-comment-notification","format":"Rich","tagIDs":[219,441,510],"lastPost":{"discussionID":106358,"commentID":380731,"name":"Re: Remove Reply in Smartsheet Button from Comment Notification","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/380731#Comment_380731","dateInserted":"2023-06-15T12:15:24+00:00","insertUserID":160277,"insertUser":{"userID":160277,"name":"moraki","url":"https:\/\/community.smartsheet.com\/profile\/moraki","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-15T11:23:42+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/YS8LARGCN51D\/comment.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"comment.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-14T12:27:37+00:00","dateAnswered":"2023-06-14T12:14:50+00:00","acceptedAnswers":[{"commentID":380442,"body":"

Hi @moraki<\/a> <\/p>

There currently isn't a way to remove the Reply button or the reply-to email function for @mentions in Smartsheet. (Here's the Help Article on this functionality: Using @mentions in comments<\/a>)<\/p>

Please submit your feature request to the Product team by creating an Idea Post<\/strong> in the Smartsheet Product Feedback and Ideas topic<\/a> here in the Community. This will allow other users to vote on your enhancement idea!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":219,"urlcode":"Sheets","name":"Sheets"},{"tagID":441,"urlcode":"comments-and-conversations","name":"Comments and Conversations"},{"tagID":510,"urlcode":"email-notifications","name":"Email Notifications"}]},{"discussionID":106398,"type":"question","name":"Is there a way to send a multiple-row update request that allows multiple (as-you-go) submissions?","excerpt":"New user and new to the community. Trying to figure out if there's a way to send a multiple-row update request that allows the requestee to submit one row update at a time, save along the way, and\/or use the update request link multiple times vs. the requestee having to provide every row update before clicking submit.…","categoryID":321,"dateInserted":"2023-06-13T20:49:40+00:00","dateUpdated":null,"dateLastComment":"2023-06-14T15:59:53+00:00","insertUserID":162342,"insertUser":{"userID":162342,"name":"mgreenwalt","title":"coordinator","url":"https:\/\/community.smartsheet.com\/profile\/mgreenwalt","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-14T15:22:47+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-06-15T10:24:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":39,"score":null,"hot":3373449573,"url":"https:\/\/community.smartsheet.com\/discussion\/106398\/is-there-a-way-to-send-a-multiple-row-update-request-that-allows-multiple-as-you-go-submissions","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106398\/is-there-a-way-to-send-a-multiple-row-update-request-that-allows-multiple-as-you-go-submissions","format":"Rich","tagIDs":[446],"lastPost":{"discussionID":106398,"commentID":380525,"name":"Re: Is there a way to send a multiple-row update request that allows multiple (as-you-go) submissions?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/380525#Comment_380525","dateInserted":"2023-06-14T15:59:53+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-06-15T10:24:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-14T15:22:45+00:00","dateAnswered":"2023-06-13T22:19:44+00:00","acceptedAnswers":[{"commentID":380402,"body":"

Hi @mgreenwalt<\/a> <\/p>

I hope you're well and safe!<\/p>

Here's a possible workaround or workarounds <\/strong><\/p>