Missing drop-down options in my filter selections. Where did they go?
I have been creating filters and for some reason a couple of my drop-down options are not showing up as filter selections, even though they are correctly showing up as drop-down options in the sheet. To illustrate, here are the drop-down options I have for a column in my sheet, which are working correctly:
but when I try to create a filter for a particular drop-down selection, for some reason the selections skip from option 1 to option 4, 5, 6... (i.e., no D2 or D3)
Anyone have any insights/help for me? Thanks.
Best Answer
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Thanks@topazfaefor your time and efforts and I'm happy to announce that@Genevieve P.solved this challenge-
"I can see that your two selections have 135 and 142 characters each. When I cut the character count under100, they appear as options to filter by."
Answers
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topazfae ✭✭✭
Because they are not listed in the spreadsheet - so there is no records with D2, D3, etc.
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Thanks,@topazfae. That answer made a lot of sense to me until I looked in my spreadsheet and found records with D2 and D3 (see below). Also, I created other filters for drop-down options not chosen/in spreadsheet (which returned 0 results). Any other insights or ideas?
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topazfae ✭✭✭
Are they spelling correctly? If you can, share the sheet with me and I can look into it and see why it is not showing up in the filter. Check for extra space - those buggers always get to me.
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@topazfaeI tried to check spaces, but to no avail; I'm new to this community - what's the best and safest way to share a copy of the sheet with you?
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topazfae ✭✭✭
@mgreenwaltif you feel comfortable share the file with snippet of your data - or you can share it to me (I will send you private with my email address). Make sure your smartsheet doesn't have any PII in it.
topazfae
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topazfae ✭✭✭
@mgreenwaltI can't figure how to message you - but email it to[email protected]
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Thanks@topazfaefor your time and efforts and I'm happy to announce that@Genevieve P.solved this challenge-
"I can see that your two selections have 135 and 142 characters each. When I cut the character count under100, they appear as options to filter by."
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topazfae ✭✭✭
@Genevieve P.@mgreenwaltI initially considered the idea but dismissed it due to the difference in the first two characters. However, in retrospect, I should have recognized it as a character limit issue. Now that we're aware of this limitation, it might be worth submitting a bug report to Smartsheet, requesting an expansion of the character limit from 100 to the standard 255 characters.
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@topazfae不知道怎么做(bug report), but sounds like a good idea and a pop-up saying "you've exceeded the character limit..." or similar; thanks again!
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Andrée Starå ✭✭✭✭✭✭
I hope you're well and safe!
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
✅Please support the Community by marking the post(s)thathelped or answered your question or solved your problem withthe accepted answer/helpful, Insightful/Vote Up/Awesome. It will make it easier for others to find a solution or help to answer!
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You can just include a blurb that says that they are acknowledging by submitting within the Approval automation.<\/p>
<\/p>
You can set up an update request automation as a reminder that they need to enter their initials if they submit but didn't the first time.<\/p>
<\/p>
The last option I can think of that would truly make it required is a bit complex but possible. The first step is to create an \"approval sheet\". This sheet will have the same fields in it that you need to send in the approval request and a form created to match.<\/p>
<\/p>
You would then take the base form URL and drop it into a formula on the original sheet that allows you to basically generate a custom form on each row that will have the row data prefilled when someone clicks on the URL in that row. Since you can make form fields required, this will give you the ability to require their acknowledgement prior to them submitting their approval.<\/p>
<\/p>
Send this custom form URL through an alert and instruct the users to click the link to open the approval form.<\/p>
<\/p>
The form entry would populate the \"approval sheet\", but you can use formulas with cross sheet references to pull the appropriate data back over to your original sheet.<\/p>
<\/p>
If that last option sounds like something you would be interested in, fell free to let me know, and I will try to pull together a few links to help you get started building the formula.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":300,"urlcode":"Email Notifications","name":"Email Notifications"}]},{"discussionID":108166,"type":"question","name":"Synchronization of Smart sheet and Outlook Calendar","excerpt":"I am trying to synchronize an appointment list created with Smart sheet with Outlook Calendar. I was able to get the date to reflect in Outlook Calendar, but is there any way to get the time and the content of the appointments on the Smart sheet to reflect in Outlook Calendar?","snippet":"I am trying to synchronize an appointment list created with Smart sheet with Outlook Calendar. I was able to get the date to reflect in Outlook Calendar, but is there any way to…","categoryID":321,"dateInserted":"2023-07-27T07:37:41+00:00","dateUpdated":null,"dateLastComment":"2023-07-28T00:35:35+00:00","insertUserID":144305,"insertUser":{"userID":144305,"name":"Kenji","url":"https:\/\/community.smartsheet.com\/profile\/Kenji","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!A2lcx_I5Ojw!m8kqn54NZSs!obOvPtLS1JT","dateLastActive":"2023-07-27T21:02:06+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-07-28T00:53:33+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":20,"score":null,"hot":3380949796,"url":"https:\/\/community.smartsheet.com\/discussion\/108166\/synchronization-of-smart-sheet-and-outlook-calendar","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108166\/synchronization-of-smart-sheet-and-outlook-calendar","format":"Rich","lastPost":{"discussionID":108166,"commentID":387721,"name":"Re: Synchronization of Smart sheet and Outlook Calendar","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/387721#Comment_387721","dateInserted":"2023-07-28T00:35:35+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-07-28T00:53:33+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/9CM5AMI8BDNA\/02.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"02.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-27T21:02:03+00:00","dateAnswered":"2023-07-27T08:24:09+00:00","acceptedAnswers":[{"commentID":387453,"body":"
Hi @Kenji<\/a> <\/p> I hope you're well and safe!<\/p> Unfortunately, it's not possible now, but it's an excellent idea!<\/p> Please submit this as a Product Feedback or Idea <\/strong>(If it hasn't been added already)<\/em><\/strong> when you have a moment.<\/strong><\/a><\/p> Here's a possible workaround or workarounds <\/strong><\/p> Would any of those options work\/help? <\/p> I hope that helps!<\/p> Be safe, and have a fantastic week!<\/p> Best,<\/p> Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p> ✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108163,"type":"question","name":"Can we use IFERROR and ISBLANK in the same formula together?","excerpt":"I want help for the following formula: I want to divide two columns based on UniqueWorkstream column if it has any value. 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Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":4887,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">