Move Automation seems to be timing out or conflict

I have a move automation triggered from a cell update. There are currently about 900 records that I would like to move to a separate worksheet. The worksheet contains about 170 columns that would be moved. There are multiple people in the worksheet throughout the day. Additionally, there are other automations launching based on other criteria.

It seems that if I select a large of records, i.e. 100 and click save the automation is not activating. The records do not seem to move even after a period of time. Could it be that automations are bumping into each other as other users are working in the worksheet? Even though, the records I am working on would not be updated by anyone else.

It does seem that if I select a smaller set, i.e. 10 and turn the trigger on and off, eventually the automation will move the records.

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Best Answer

  • StevenBlackburnMBA
    StevenBlackburnMBA ✭✭✭✭✭
    Answer ✓

    Do both sheet columns match? Is there a way to perform your moves without such large batch movements, or a way to set up your sheet column moves nightly based on any other triggers?


    Question 2: Do both worksheets match? Are your teams allowed to edit unlocked columns? Some of this could affect things but may ultimately matter on the framework of the set up.

    Certifications:

    -Smartsheet 2023 Core Product Certification

    -Smartsheet 2023 System Administrator Certification

Answers

Ashley, you have perplexed me completely! I have no idea how that happened!<\/p>


<\/p>

Attempt two: can you update your trigger into \"When Rows Are Changed\"<\/p>

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\n \n \"image.png\"<\/img><\/a>\n <\/div>\n<\/div>\n

Then, delete all of these erroneous rows and hit save.<\/p>

Finally, add \"No Show\" into like three rows. Save your sheet, and reload (automation takes a second to run completely). <\/p>

Is your \"Attendance\" column set up as a dropdown or as a text?<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":112207,"type":"question","name":"access to sheet","excerpt":"I want specific fields but I don't want a link to the sheet.... If someone has the link to the sheet would they even be able to access it?","snippet":"I want specific fields but I don't want a link to the sheet.... If someone has the link to the sheet would they even be able to access it?","categoryID":321,"dateInserted":"2023-10-26T15:25:53+00:00","dateUpdated":null,"dateLastComment":"2023-10-26T16:09:50+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":142964,"lastUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-26T16:55:30+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":33,"score":null,"hot":3396672343,"url":"https:\/\/community.smartsheet.com\/discussion\/112207\/access-to-sheet","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112207\/access-to-sheet","format":"Rich","lastPost":{"discussionID":112207,"commentID":401859,"name":"Re: access to sheet","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401859#Comment_401859","dateInserted":"2023-10-26T16:09:50+00:00","insertUserID":142964,"insertUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-26T16:55:30+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","urlSrcSet":{"10":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=10\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","300":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=300\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","800":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=800\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","1200":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1200\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png","1600":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1600\/https:\/\/us.v-cdn.net\/6031209\/uploads\/GCNDC3R4VSAE\/h.png"},"alt":"h.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-26T16:01:38+00:00","dateAnswered":"2023-10-26T15:58:49+00:00","acceptedAnswers":[{"commentID":401852,"body":"

Hi @JenaW<\/a>,<\/p>

You have the option of using \"Message only\", and then displaying your two fields within the message using double curly brackets like this:<\/p>

The tradeshow named {{Association\/Tradeshow Name}} will be held on {{Tradeshow Date}}.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":112167,"type":"question","name":"After approval, update request","excerpt":"1 week after approval, I need an update request to go out. Is that possible? How can this automation be set up?","snippet":"1 week after approval, I need an update request to go out. Is that possible? How can this automation be set up?","categoryID":321,"dateInserted":"2023-10-25T21:01:48+00:00","dateUpdated":null,"dateLastComment":"2023-10-26T14:47:56+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":166642,"lastUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":35,"score":null,"hot":3396601784,"url":"https:\/\/community.smartsheet.com\/discussion\/112167\/after-approval-update-request","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112167\/after-approval-update-request","format":"Rich","lastPost":{"discussionID":112167,"commentID":401829,"name":"Re: After approval, update request","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401829#Comment_401829","dateInserted":"2023-10-26T14:47:56+00:00","insertUserID":166642,"insertUser":{"userID":166642,"name":"JenaW","url":"https:\/\/community.smartsheet.com\/profile\/JenaW","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-26T17:45:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-26T21:35:00+00:00","dateAnswered":"2023-10-26T14:42:15+00:00","acceptedAnswers":[{"commentID":401825,"body":"

@JenaW<\/a> <\/p>

\n
\n \n \"image.png\"<\/img><\/a>\n <\/div>\n<\/div>\n
\n
\n \n \"image.png\"<\/img><\/a>\n <\/div>\n<\/div>\n


<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5203,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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