Looking for a review on the Work Apps feature

CamSME

Right now we have the Business Plan, but I'm considering moving to the Enterprise Plan only to get access to the Work Apps feature. Looking for some real user reviews to determine if it would be worth it.

What do you like and not like about the feature?

Frank S.

@CamSME,

So anyone using the WorkApp to view the information would be considered a Collaborator. For example, if you have 100 people who have access to WorkApp, then you have the potential to need a 100-collaborator pack.

The collaborator packs are not tied to your Smartsheet licensed users but to anyone who views the information using the WorkApp.

In my example above, the chances of every single user accessing the WorkApp each month are slim, so you could adjust the number as needed. In addition, the Admin screen shows how many users have accessed the WorkApp and used a collaborator slot for the current month.

Frank S.

Greetings@CamSME,

As a frequent implementor of WorkApps, it is a potent tool, especially if you are trying to convey information to specific groups of users and must present it in both a computer and mobile experience.

I utilize it to share project information with stakeholders across the state, including contractors outside the agency. It allows me to tailor the information to specific groups in a single location.

It integrates seamlessly with Smartsheet assets except for Dynamic views, which we have asked for to be changed.

One of the things to consider that Smartsheet is not clear about is the number of Collaborators you will need to purchase. Collaborators are the people who will use the WorkApp during the month, and Smartsheet has bundle packages. There is a cost, so include this in your cost analysis. The good news is that the collaborators reset each month, so it is not tied to a specific user.

I hope this helps.

Thanks,

Frank

CamSME

@Frank S.Great insight, thank you! Your comment on the collaborators is interesting. As of now, all of the collaborators I foresee having permission to add/modify data already have licenses, but the dashboards would be for external viewing for clients we don't intend to purchase additional licenses. Would you see an issue there?

Frank S.

@CamSME,

So anyone using the WorkApp to view the information would be considered a Collaborator. For example, if you have 100 people who have access to WorkApp, then you have the potential to need a 100-collaborator pack.

The collaborator packs are not tied to your Smartsheet licensed users but to anyone who views the information using the WorkApp.

In my example above, the chances of every single user accessing the WorkApp each month are slim, so you could adjust the number as needed. In addition, the Admin screen shows how many users have accessed the WorkApp and used a collaborator slot for the current month.