With Control Center, is the Global Update feature also able update automated workflows?

I used automated workflows... a lot. We're looking to purchase Control Center, but it is not clear to me if I will be able to update my automated workflows across multiple sheets in the event I have a common change or update to make.

Best Answers

  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭
    Answer ✓

    Hi@CamSME

    Unfortunately updating automated workflows is not a feature in Global Updates. If you can get around that though, Control Center can be really great.

    I hope that helps.

    Matt

    Matt Johnson

    Sevan Technology

    Smartsheet PLATINUM Partner

  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭
    Answer ✓

    Hi@CamSME

    长响应警报,对不起。

    Below are my top 4 features for Smartsheet Control Center (SCC). The "automatic updating of portfolio quantities" is probably the most important feature. Not only does it add new projects into the mix, it can be built in a way where new metrics can be pulled from existing projects. It's difficult to anticipate today what you might need tomorrow so the ability to update profile data on previously created projects is pretty cool.

    至于自动化工作流和条件matting, we usually try to make those work with the sheet data as much as possible; using contact columns instead of direct notifications, etc. Maybe consider the value being 80% of the automations are built into the template and are the same across the Portfolio and only 20% are customized on each project. Maybe that could work. Or, if you have to do 40-60 custom automations that are unique to each sheet, then you'll have to do that with or without SCC, so maybe focus on the other benefits.

    • Summary Rollups - You can roll up all the projects' metric sheets into a Portfolio Metric Sheet and then report on things like number of behind tasks per project/program/state/PM, etc. Without the Summary Rollup feature you'd have to manually tie the counts from the Project metric sheet to Porfolio Metric Sheet which could be time consuming and there could be a risk for manual errors. You can also create different summary roll ups from different sheets within the Template, it doesn't have to be all the sheets filtered down.
    • Global Updates - Regardless of the time saved in doing manual updates vs Global Updates, its the piece of mind knowing that the system did the update so it was the exact same and complete on every project. Missing 1 project in the manual update process might not move the needle at the Portfolio level so it could go unnoticed and unaccounted for. GU eliminates that.
    • Dynamic Scope Reporting - This feature is kind of like the last sentence in the Summary Rollups section. You create a report outside of SCC, then within SCC, you set up that report to pull from a certain sheet or sheets within the Template. This is important for a few reasons but one being speed and stability of reports once you are looking at a workspace of 1000's of sheets. For example, if your template has (5) sheets: schedule, budget, risk log, RFI tracker, and Contact List; and you have 500 projects then your standard Budget Report is looking at 2500 sheets in that workspace. With Dynamic Scope Reporting you set the report to look at only the budget sheet in each project so it's only pulling from 500 sheets instead.
    • Automated Project Creation - In terms of straight project creating, if you are doing X number of new projects a week/month, the manual sheet renaming alone can get time consuming depending on how many objects (sheets/reports/dashboards) you have in your template. SCC allows you to set up a criteria that will allow for automatic project creation without going into SCC at all.

    I hope that helps.

    Matt

    Matt Johnson

    Sevan Technology

    Smartsheet PLATINUM Partner

Answers

  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭
    Answer ✓

    Hi@CamSME

    Unfortunately updating automated workflows is not a feature in Global Updates. If you can get around that though, Control Center can be really great.

    I hope that helps.

    Matt

    Matt Johnson

    Sevan Technology

    Smartsheet PLATINUM Partner

  • CamSME
    CamSME ✭✭

    @Matt Johnsonthank you for the feedback. With all of the customization I perform, I've had high hopes that Control Center would really reduce manual updates across many sheets... but the further I get into the details I'm questioning the value when considering the price tag. The global updates won't update my automated workflows (I've got anywhere from 40 to 60 per sheet), nor will it update all my conditional formatting.

    From what I can tell, it really only offers the same capabilities as "save as new" for a basic template rollout, global updates for basic column updates, and automatic updating of portfolio quantities.

    Could you provide any insight into the areas where it has provided strong value for your projects?

  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭
    Answer ✓

    Hi@CamSME

    长响应警报,对不起。

    Below are my top 4 features for Smartsheet Control Center (SCC). The "automatic updating of portfolio quantities" is probably the most important feature. Not only does it add new projects into the mix, it can be built in a way where new metrics can be pulled from existing projects. It's difficult to anticipate today what you might need tomorrow so the ability to update profile data on previously created projects is pretty cool.

    至于自动化工作流和条件matting, we usually try to make those work with the sheet data as much as possible; using contact columns instead of direct notifications, etc. Maybe consider the value being 80% of the automations are built into the template and are the same across the Portfolio and only 20% are customized on each project. Maybe that could work. Or, if you have to do 40-60 custom automations that are unique to each sheet, then you'll have to do that with or without SCC, so maybe focus on the other benefits.

    • Summary Rollups - You can roll up all the projects' metric sheets into a Portfolio Metric Sheet and then report on things like number of behind tasks per project/program/state/PM, etc. Without the Summary Rollup feature you'd have to manually tie the counts from the Project metric sheet to Porfolio Metric Sheet which could be time consuming and there could be a risk for manual errors. You can also create different summary roll ups from different sheets within the Template, it doesn't have to be all the sheets filtered down.
    • Global Updates - Regardless of the time saved in doing manual updates vs Global Updates, its the piece of mind knowing that the system did the update so it was the exact same and complete on every project. Missing 1 project in the manual update process might not move the needle at the Portfolio level so it could go unnoticed and unaccounted for. GU eliminates that.
    • Dynamic Scope Reporting - This feature is kind of like the last sentence in the Summary Rollups section. You create a report outside of SCC, then within SCC, you set up that report to pull from a certain sheet or sheets within the Template. This is important for a few reasons but one being speed and stability of reports once you are looking at a workspace of 1000's of sheets. For example, if your template has (5) sheets: schedule, budget, risk log, RFI tracker, and Contact List; and you have 500 projects then your standard Budget Report is looking at 2500 sheets in that workspace. With Dynamic Scope Reporting you set the report to look at only the budget sheet in each project so it's only pulling from 500 sheets instead.
    • Automated Project Creation - In terms of straight project creating, if you are doing X number of new projects a week/month, the manual sheet renaming alone can get time consuming depending on how many objects (sheets/reports/dashboards) you have in your template. SCC allows you to set up a criteria that will allow for automatic project creation without going into SCC at all.

    I hope that helps.

    Matt

    Matt Johnson

    Sevan Technology

    Smartsheet PLATINUM Partner

Hi @Matthew LeMasonry<\/a> <\/p>

No, it currently isn't possible to share the Data Shuttle workflow configuration with another account. The set-up for that workflow is associated with one account. (Please let our Product team know of your feature request by filling in this form, here!)<\/a><\/p>

That said, many team members will be able to trigger<\/em> that workflow, depending on what that trigger is. For example, if the workflow is based on an attachment, any user can upload the attachment for the workflow. Does that make sense?<\/p>

If you are looking to transfer workflows because a user has left the organization, you could potentially update the Primary email address associated with the account that owns the configurations. This will allow you to gain access to the Data Shuttle workflows from the new email. Keep in mind this would need to be an email that does not currently have a Smartsheet account. See: Admin Center: Add, Edit, and Delete Individual Users with User Management<\/a><\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":2},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":107864,"type":"question","name":"Anyone else having issues with Calendar App not Downloading PDF of entire calendar?","excerpt":"I have been on the phone with Smartsheet support this week but we have been unable to figure out what could be causing this issue. I am finding that the Calendar app is only Downloading one page of a PDF, cutting off any information that would be on the subsequent pages. Example below You can see the bottom four lines,…","snippet":"I have been on the phone with Smartsheet support this week but we have been unable to figure out what could be causing this issue. I am finding that the Calendar app is only…","categoryID":343,"dateInserted":"2023-07-20T16:17:45+00:00","dateUpdated":null,"dateLastComment":"2023-07-25T16:28:06+00:00","insertUserID":156581,"insertUser":{"userID":156581,"name":"Macorne","url":"https:\/\/community.smartsheet.com\/profile\/Macorne","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-27T17:22:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":null,"lastUserID":156581,"lastUser":{"userID":156581,"name":"Macorne","url":"https:\/\/community.smartsheet.com\/profile\/Macorne","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-27T17:22:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":45,"score":null,"hot":3380173551,"url":"https:\/\/community.smartsheet.com\/discussion\/107864\/anyone-else-having-issues-with-calendar-app-not-downloading-pdf-of-entire-calendar","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107864\/anyone-else-having-issues-with-calendar-app-not-downloading-pdf-of-entire-calendar","format":"Rich","tagIDs":[449],"lastPost":{"discussionID":107864,"commentID":386931,"name":"Re: Anyone else having issues with Calendar App not Downloading PDF of entire calendar?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/386931#Comment_386931","dateInserted":"2023-07-25T16:28:06+00:00","insertUserID":156581,"insertUser":{"userID":156581,"name":"Macorne","url":"https:\/\/community.smartsheet.com\/profile\/Macorne","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-27T17:22:01+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/JTO6PBQV26S0\/pdf-cutoff-png.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"PDF cutoff.PNG"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-25T16:27:54+00:00","dateAnswered":"2023-07-25T12:38:16+00:00","acceptedAnswers":[{"commentID":386813,"body":"

Hey @Macorne<\/a> <\/p>

I checked in with our Support team and they confirmed that two other users had reported a similar behaviour as well. Thank you for your patience and persistence as we looked into this!<\/p>

We've since had confirmation that there has been a fix in the Print behaviour for the Calendar app as of this weekend. Please try again and let us know if this has now been resolved for you. <\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":449,"urlcode":"calendar-app","name":"Calendar App"}]},{"discussionID":72863,"type":"question","name":"Document Builder - date format?","excerpt":"I am trying to generate certificates of completion with document builder and include the date of conferral. No matter how I enter the date into a date field (my preference is \"Friday, January 1, 2021\" as the format), it always enters in the 1\/1\/21 format. Any ideas for getting document builder to fill it correctly?","snippet":"I am trying to generate certificates of completion with document builder and include the date of conferral. No matter how I enter the date into a date field (my preference is…","categoryID":343,"dateInserted":"2020-11-04T23:06:36+00:00","dateUpdated":"2022-06-14T14:37:26+00:00","dateLastComment":"2023-07-21T23:09:55+00:00","insertUserID":128195,"insertUser":{"userID":128195,"name":"Robin Sugiura","url":"https:\/\/community.smartsheet.com\/profile\/Robin%20Sugiura","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-07T19:16:47+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":91566,"lastUserID":150391,"lastUser":{"userID":150391,"name":"Rebecca Ortinez","url":"https:\/\/community.smartsheet.com\/profile\/Rebecca%20Ortinez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-26T18:48:36+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":14,"countViews":788,"score":1,"hot":3294520891,"url":"https:\/\/community.smartsheet.com\/discussion\/72863\/document-builder-date-format","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/72863\/document-builder-date-format","format":"Rich","lastPost":{"discussionID":72863,"commentID":386528,"name":"Re: Document Builder - date format?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/386528#Comment_386528","dateInserted":"2023-07-21T23:09:55+00:00","insertUserID":150391,"insertUser":{"userID":150391,"name":"Rebecca Ortinez","url":"https:\/\/community.smartsheet.com\/profile\/Rebecca%20Ortinez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-26T18:48:36+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2020-11-05T09:58:05+00:00","dateAnswered":"2020-11-04T23:19:01+00:00","acceptedAnswers":[{"commentID":267977,"body":"

I figured out a workaround -- if the date is entered in long form in a text column instead of a date column, it populates as entered. <\/p>

Don't know if there is another way to affect the formatting if populating from a date column.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":1},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=343&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-dateLastComment&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":626,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

Trending Posts