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Status Order Tracking (similar to the Dominoes Pizza Tracker)

Greg Lopez
Greg Lopez ✭
edited 12/09/19 inArchived 2015 Posts

Was wondering if its possible to create an online sheet for my clients to be able to get Status updates?

Ideally I would want them to go to an online sheet and put in their Invoice number and it will tell where their job is at (With Designer, Proof Sent, At the printer, Completed etc.)

Does anyone know if this is possible?

If it is does anyone know a way to be able to create cool graphic similar to Dominoes Pizza tracking where it shows the end user where thier pizza is at from start to finish.

Thank you everyone. Im also open to any other tracking options.
I basically want to be able to tell clients that fill out any type of request their status at any given time.

greg

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  • Travis
    Travis Employee
    edited 08/18/15

    Hi Greg! Smartsheet does not have a system where a user can type in an invoice number and be shown information about that item, unless they have access to the sheets the data is contained in.

    You could build a report that only shows data each client needs to see, then publish the report and provide them with the published link.

    What are are asking can be done using our API but would require an experienced developer. You could build a solution that will search a sheet for and invoice number and return data about that item. You could likely build a graphic display depending on what stage the task is in.

    I might be able to refer you to API developers (or find someone who can) if this is something you would like more information on.

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  • Greg Lopez
    Greg Lopez ✭

    Travis,

    Yes please connect me with this API developer. The solution that will search a sheet would be suffice my needs.

    Greg

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  • Travis
    Travis Employee

    Hi Greg, email[email protected]with information about the development you are looking for and they can help you out!

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  • Patrick Lawler
    Patrick Lawler ✭

    Hi Greg,

    Not sure if you already have a working solution or not, but this scenario can be solved usingAzuqua, an integration partner of Smartsheet. I work for Azuqua and this exact scenario of ticket submission with status inquiry ability is one of many scenarios that Azuqua helps enable inside of Smartsheet.

    我们有中方lt out this solution for other customers to enable this scenario inside of Smartsheet and it can be solved in a number of ways.

    If you want to learn more please visit our app listing at Smartsheet here:

    //www.santa-greenland.com/apps/azuqua

    Please feel free to follow up with any questions.

    -Patrick

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How exactly is your Data Shuttle set up? If it is set to replace everything in the sheet when it runs, it is deleting the cell being referenced by the widget and then putting new data in new cells.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":292,"urlcode":"Dashboards","name":"Dashboards"},{"tagID":474,"urlcode":"data-shuttle","name":"Data Shuttle"}]},{"discussionID":108271,"type":"question","name":"Conditional formula - if a date is less than 30 days from today","excerpt":"I'm trying to create a conditional formula to flag if less than 30 days from today. I create a separate column to calculate but I am getting an error on the formula. =IF(AND([Event Date] > TODAY(), [Event Date] <= TODAY() + 30), \"Less than 30 days from today\", \"More than 30 days from today\") Help?","snippet":"I'm trying to create a conditional formula to flag if less than 30 days from today. I create a separate column to calculate but I am getting an error on the formula.…","categoryID":322,"dateInserted":"2023-07-28T18:21:58+00:00","dateUpdated":null,"dateLastComment":"2023-07-28T19:22:21+00:00","insertUserID":159884,"insertUser":{"userID":159884,"name":"Connie Cochran","url":"https:\/\/community.smartsheet.com\/profile\/Connie%20Cochran","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T19:21:59+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":null,"lastUserID":159884,"lastUser":{"userID":159884,"name":"Connie Cochran","url":"https:\/\/community.smartsheet.com\/profile\/Connie%20Cochran","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T19:21:59+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":25,"score":null,"hot":3381143059,"url":"https:\/\/community.smartsheet.com\/discussion\/108271\/conditional-formula-if-a-date-is-less-than-30-days-from-today","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108271\/conditional-formula-if-a-date-is-less-than-30-days-from-today","format":"Rich","lastPost":{"discussionID":108271,"commentID":387894,"name":"Re: Conditional formula - if a date is less than 30 days from today","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/387894#Comment_387894","dateInserted":"2023-07-28T19:22:21+00:00","insertUserID":159884,"insertUser":{"userID":159884,"name":"Connie Cochran","url":"https:\/\/community.smartsheet.com\/profile\/Connie%20Cochran","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T19:21:59+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-28T19:21:56+00:00","dateAnswered":"2023-07-28T18:55:42+00:00","acceptedAnswers":[{"commentID":387890,"body":"

Try this:<\/p>

=IF(ISDATE([Event Date]@row), IF(AND([Event Date]@row > TODAY(), [Event Date]@row <= TODAY(30)), \"Less than 30 days from today\", \"More than 30 days from today\"), \"\")<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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