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企业视频?

Loann麦基
Loann麦基 ✭✭✭✭✭✭
编辑12/09/19 2015年发布的文章

早上好,

我在网上的视频点播中搜索了一下,但是没有找到。我正在寻找一个视频,它可以相当深入地了解企业功能是什么,以及它如何带来更大的好处。

我们的IT部门担心他们会成为我们在智能表方面的求助对象,我想让他们非常详细地了解他们在企业方面需要/不需要承担什么。

目前,作为一个团队,我们的IT部门需要知道很少的实际智能表程序。他们只是想要加入的地区的批准者。

祝福,

Loann

评论

  • 我也有兴趣了解更多关于团队和企业之间的区别。

  • 嗨Loann !销售团队将是了解企业账户信息以及团队和企业之间区别的最佳资源。你可以给他们发电子邮件(电子邮件保护)

    至于你关于让IT部门参与的具体问题……这取决于你想用你的账户做什么。例如,如果您想设置SAML SSO(单点登录),那么您的IT组将需要付出一些努力。企业计划的好处之一是,他们都有一个专门的来自Smartsheet的客户成功管理器,在需要的时候提供帮助。如果有需要由IT部门完成的工作,CSM可以帮助完成该过程。

    以下是企业计划的一些信息://www.santa-greenland.com/enterprise

  • Loann麦基
    Loann麦基 ✭✭✭✭✭✭
    编辑09/14/15

    谢谢你,崔维斯。我知道他们担心的一个问题是,IT帮助台可能会回答如何在Smartsheet中创建报表、表格、公式、甘特图等问题。

    我们离企业级别还有一段路要走,但我们希望了解更多信息。我希望有一个视频来帮助对比/比较。我去和销售团队联系!

    祝福,

    Loann

  • 蒂姆·米克斯
    蒂姆·米克斯 ✭✭✭✭✭✭
    编辑09/15/15

    Loann,

    我是我们机构的SS系统管理员,我不在IT帮助台区域,我们的IT帮助台不回答SS用户的问题。

    我在IT领域是一名项目经理,作为嵌入式承包商,我的部分职责是回答用户提出的SS问题。因此,一个想法是找一个技术人员来担任这个不在IT帮助台区域的角色。

    我没有完全依赖IT的一个原因是我们没有使用SAML SSO(单点登录)功能。但是,我不得不与我们的网络团队合作,看看如何利用用户自动配置功能(他们还没有得到我的反馈)皱眉.)

    以下是我们如何处理用户问题/支持问题:

    1)正如特拉维斯所说,企业账户的一个巨大优势是拥有专用CSM。我们的CSM(谢恩)很酷的)是一个巨大的资源接听我的邮件和电话,并为我们进行团队培训。我会让用户联系我,然后我会联系支持或我们的CSM。

    2)SS联机帮助是一个很好的工具,正如你所知,我建议用户把它作为他们的第一选择。

    我们有3-4个员工这里已经变成了专家我们向他们寻求解决方案。

    4)学生社区(你就是其中之一!)是一个巨大的帮助我作为一个系统管理员找到/发布答案。

    5)在SS推出的前6个月,我们有一个每月午餐和学习会议专家用户展示他们是如何集成SS的,或者我们的SS CSM进行培训并回答问题。

    希望这有助于减轻需要您的IT帮助台来回答SS问题的一些担忧。

    蒂姆

  • Loann麦基
    Loann麦基 ✭✭✭✭✭✭
    编辑09/15/15

    提姆,很棒的建议!!在工作中,我是非正式的Smartsheet“女王”——我喜欢帮助别人第一次了解SS,或者帮助解决问题。

    感谢您对您的工作方式的输入,我可以减轻对我们it帮助台的担忧。: -)

    祝福,

    Loann

这次讨论已经结束了。
You da man, @Paul Newcome<\/a>! That works perfectly. Thank you!!!<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]},{"discussionID":106782,"type":"question","name":"IF cell contains specific letter then return value","excerpt":"I'd like to return a value of 120\/208 in Service Volts for Xfmr# ending in E value of 277\/480 for Xfmr# ending in X value of 120\/240 for Xfmr# ending with no letter Thanks","categoryID":322,"dateInserted":"2023-06-22T16:38:09+00:00","dateUpdated":"2023-06-22T16:45:09+00:00","dateLastComment":"2023-06-22T18:12:51+00:00","insertUserID":158055,"insertUser":{"userID":158055,"name":"mromaire","url":"https:\/\/community.smartsheet.com\/profile\/mromaire","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-22T18:12:03+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":91566,"lastUserID":158055,"lastUser":{"userID":158055,"name":"mromaire","url":"https:\/\/community.smartsheet.com\/profile\/mromaire","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-22T18:12:03+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":35,"score":null,"hot":3374911260,"url":"https:\/\/community.smartsheet.com\/discussion\/106782\/if-cell-contains-specific-letter-then-return-value","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106782\/if-cell-contains-specific-letter-then-return-value","format":"Rich","lastPost":{"discussionID":106782,"commentID":381817,"name":"Re: IF cell contains specific letter then return value","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381817#Comment_381817","dateInserted":"2023-06-22T18:12:51+00:00","insertUserID":158055,"insertUser":{"userID":158055,"name":"mromaire","url":"https:\/\/community.smartsheet.com\/profile\/mromaire","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-22T18:12:03+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/RLY9EZQ8E5Y9\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-22T18:08:50+00:00","dateAnswered":"2023-06-22T17:35:06+00:00","acceptedAnswers":[{"commentID":381799,"body":"

Hi @mromaire<\/a>,<\/p>

Try this!<\/p>

=IF(RIGHT([xfmr#]@row, 1) = \"X\", \"277\/480\", IF(RIGHT([xfmr#]@row, 1) = \"E\", \"120\/208\", \"120\/240\"))<\/p>

Hope that helps!<\/p>

BRgds,<\/p>

-Ray<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106771,"type":"question","name":"SUMIFS Formula for Column with Various Possible Returns","excerpt":"Hi there! I am a big Excel user switching to Smartsheet and need help with a SUMIFS formula. In Excel, the formula was: =SUM(SUMIFS('Outside Counsel Invoices'!$G:$G,'Outside Counsel Invoices'!$M:$M,\"FY23\",'Outside Counsel Invoices'!$D:$D,{\"=7607\",\"=7607*\"})) Since Wildcards (*) are not used in Smartsheet, I am struggling…","categoryID":322,"dateInserted":"2023-06-22T14:38:12+00:00","dateUpdated":null,"dateLastComment":"2023-06-22T18:57:32+00:00","insertUserID":162633,"insertUser":{"userID":162633,"name":"BuckeyeGirl72","url":"https:\/\/community.smartsheet.com\/profile\/BuckeyeGirl72","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-22T19:01:20+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-06-22T19:34:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":5,"countViews":32,"score":null,"hot":3374907944,"url":"https:\/\/community.smartsheet.com\/discussion\/106771\/sumifs-formula-for-column-with-various-possible-returns","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106771\/sumifs-formula-for-column-with-various-possible-returns","format":"Rich","lastPost":{"discussionID":106771,"commentID":381826,"name":"Re: SUMIFS Formula for Column with Various Possible Returns","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381826#Comment_381826","dateInserted":"2023-06-22T18:57:32+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-06-22T19:34:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-22T18:38:09+00:00","dateAnswered":"2023-06-22T17:53:03+00:00","acceptedAnswers":[{"commentID":381809,"body":"

It looks like you have a mix of text strings and numerical values. Try the below. If that doesn't work then we do have one more option.<\/p>

SUMIFS({Range To Sum}, {Range To Evaluate}, OR(@cell = 7607, CONTAINS(\"7607\", @cell)))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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