Include update request button on Alerts

bhope51
bhope51 ✭✭
edited 12/09/19 inAPI & Developers

Hello,

Is there a way to include the update request on an email alert?

We currently send our customers a notifications when they submit a request. What we would like to do is give the customer the ability to update the request without giving them access to the sheet. We also do not want to manually send an update request each time from the sheet.

Ideally to do this is to include a button or link for request an update on the notification.

If that is not feasible does anyone have some creative workarounds that would allow our customers to update their requests without needing a smarsheet log in?

Thank you.

Brian

Comments

Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON error. The API documentation states Update is for a dashboard name change - this does work ok. Can anyone confirm whether you can or cannot update…","snippet":"The sight object exposes Widgets as a get and a set. public IList Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON…","categoryID":320,"dateInserted":"2023-08-23T16:10:13+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T02:50:25+00:00","insertUserID":136172,"insertUser":{"userID":136172,"name":"BKing","title":"","url":"https:\/\/community.smartsheet.com\/profile\/BKing","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-25T14:24:11+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":139601,"lastUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-27T01:23:09+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":45,"score":null,"hot":3385740638,"url":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","format":"Rich","lastPost":{"discussionID":109346,"commentID":392512,"name":"Re: Can anyone help with the Dashboard api?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392512#Comment_392512","dateInserted":"2023-08-25T02:50:25+00:00","insertUserID":139601,"insertUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-27T01:23:09+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-24T07:38:40+00:00","dateAnswered":"2023-08-24T00:17:46+00:00","acceptedAnswers":[{"commentID":392255,"body":"

@BKing<\/a> <\/p>

\n \n https:\/\/stackoverflow.com\/questions\/56711545\/is-it-possible-to-change-widget-data-of-dashboards-through-the-smartsheet-api\n <\/a>\n<\/div>


<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109281,"type":"question","name":"Bridge and FedEx Module - Authentication Problem","excerpt":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When I run the Bridge job I get an error on on the Module run saying, \"failed to execute extension module : Authentication Failed\". I mapped the…","snippet":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When…","categoryID":320,"dateInserted":"2023-08-22T16:13:19+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T14:18:51+00:00","insertUserID":148855,"insertUser":{"userID":148855,"name":"cabbsman","url":"https:\/\/community.smartsheet.com\/profile\/cabbsman","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!88cq90f5xTs!8sDpd7uL9Ps!kj4X4avpgGN","dateLastActive":"2023-08-25T14:19:44+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T20:36:29+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":54,"score":null,"hot":3385695730,"url":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","format":"Rich","tagIDs":[227,369],"lastPost":{"discussionID":109281,"commentID":392578,"name":"Re: Bridge and FedEx Module - Authentication Problem","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392578#Comment_392578","dateInserted":"2023-08-25T14:18:51+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T20:36:29+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/G9UB21M8QHGL\/screenshot-28125-29.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Screenshot (125).png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-25T14:00:28+00:00","dateAnswered":"2023-08-25T08:23:46+00:00","acceptedAnswers":[{"commentID":392524,"body":"

Hey @cabbsman<\/a> <\/p>

I'm not sure why you're getting the Authentication error, however I don't believe you need to connect to the developer account to track your FedEx parcel! 🙂<\/span><\/p>

Try disconnecting from the developer account and simply click Connect in the Extension:<\/p>

\n
\n \n \"Screenshot<\/img><\/a>\n <\/div>\n<\/div>\n

Hopefully this helps bypass the error. Let me know if that worked for you!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":369,"urlcode":"bridge-by-smartsheet","name":"Bridge"}]},{"discussionID":109267,"type":"question","name":"Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","excerpt":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those sheets. The only way I can compare what I have access to versus was he had access to was a sheet access report, which has a sheet Key, not the…","snippet":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those…","categoryID":320,"dateInserted":"2023-08-22T15:06:55+00:00","dateUpdated":null,"dateLastComment":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"updateUserID":null,"lastUserID":137019,"lastUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":41,"score":null,"hot":3385518232,"url":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","format":"Rich","tagIDs":[227,526],"lastPost":{"discussionID":109267,"commentID":392110,"name":"Re: Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392110#Comment_392110","dateInserted":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-23T14:05:46+00:00","dateAnswered":"2023-08-23T13:36:46+00:00","acceptedAnswers":[{"commentID":392096,"body":"

Hey @Samuel Mueller<\/a> <\/p>

They key is something you can provide to Support to help them find the specific sheet down the line, if needed. For your purposes, it can help identify different sheets when they have the same name. <\/p>

Here's more information:<\/p>

\n \n https:\/\/help.smartsheet.com\/articles\/2482665-sheet-access-report\n <\/a>\n<\/div>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":526,"urlcode":"system-admin","name":"system admin"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=320&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":216,"limit":3},"title":"Trending in API & Developers","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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