Unrecognized or Invalid Emails??

Sheetboy James
edited 12/09/19 inAPI & Developers

When sharing sheets between My account and Others(business partners/clients), I often run into unrecognized email accounts warnings/alerts...

(and I have to drop what I'm doing and setup a contact in "My Smartsheet Contacts").

Wondering how common of a need this might be. I might invest a bit of time to come up with a solution... If anyone has one, your input would be much appreciated!

Comments

  • Isaac Jose
    Isaac Jose Employee
    edited 10/22/18

    Hello James,

    Thanks for your post! It sounds like you're sometimes required to create a personal contact in My Smartsheet Contacts before you can share your sheets with certain external collaborators. Until now, I've never experienced this behavior, but after seeing your post, I decided to test and attempt to reproduce this.

    From my tests, I've only been able to generate aContactpop-up window that forces me to create a contact before sharing the sheet in one core scenario:

    • 当任何值tered into theInvite Collaboratorssection which deviates from the general format of {handle@}@{domain}.{top-level-domain}. Thehandleanddomainmust contain at least one letter or number, and thetop-level-domainmust contain at least two letters. For instance "[email protected]" does not pass this criteria, thus theContactpop-up is generated

    However, unlike what you've described, I haven't been able to workaround the invalid email address by creating a contact in My Smartsheet Contacts, as My Smartsheet Contacts can only be setup with valid email addresses. If a valid email address is entered initially, you shouldn't be prompted to create a contact in My Smartsheet Contacts. If you find that this is not the case, or if you find that you're prompted to create personal contacts even though the address you entered was correct, then I recommend reaching out to the Support Team (https://help.smartsheet.com/contact-002a) withscreenshots of the issue you're experiencing to see if we can troubleshoot and determine the expected behavior.

    Kind regards,

    Isaac J

    Smartsheet Support

@Neil Watson<\/a> You should be able to use the LOWER function for evaluation but still output the version that includes caps.<\/p>

=IFERROR(INDEX(DISTINCT(LOWER(<\/strong>COLLECT(.....................))<\/strong>), 1), \"//www.santa-greenland.com/community/discussion/33896/\")<\/p>


<\/p>

I haven't tested it yet, but I feel like it should work.<\/p>"},{"commentID":386435,"body":"

Right. There are already a number of posts here in the community detailing how to pull a distinct or unique list from another sheet via formula. It usually involves the formula above without the LOWER function. The number 1 would output the first distinct value. Changing that to a 2 will output the second distinct value, so on and so forth. I usually use a helper column with the numbers manually entered so I can apply it as a column formula.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":369,"urlcode":"bridge-by-smartsheet","name":"Bridge"}]},{"discussionID":107674,"type":"question","name":"API PUT and Body help for Cell link from a cell in sheet \"a\" to sheet \"b\"","excerpt":"I am having trouble linking a cell from sheet a to b. I am new to using API and possibly just getting the call wrong? or the body. Any help would be appreciated. PUT: https:\/\/api.smartsheet.com\/2.0\/sheets\/4098048888098692\/rows\/1370574824361860\/cells\/259016080 Body: { \"cells\": [ { \"linkinFromCell\": {…","snippet":"I am having trouble linking a cell from sheet a to b. I am new to using API and possibly just getting the call wrong? or the body. Any help would be appreciated. PUT:…","categoryID":320,"dateInserted":"2023-07-17T16:23:24+00:00","dateUpdated":"2023-07-18T10:24:44+00:00","dateLastComment":"2023-07-18T16:45:05+00:00","insertUserID":135530,"insertUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":91566,"lastUserID":135530,"lastUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":60,"score":null,"hot":3379310909,"url":"https:\/\/community.smartsheet.com\/discussion\/107674\/api-put-and-body-help-for-cell-link-from-a-cell-in-sheet-a-to-sheet-b","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107674\/api-put-and-body-help-for-cell-link-from-a-cell-in-sheet-a-to-sheet-b","format":"Rich","tagIDs":[472,563],"lastPost":{"discussionID":107674,"commentID":385785,"name":"Re: API PUT and Body help for Cell link from a cell in sheet \"a\" to sheet \"b\"","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/385785#Comment_385785","dateInserted":"2023-07-18T16:45:05+00:00","insertUserID":135530,"insertUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-18T16:45:08+00:00","dateAnswered":"2023-07-18T11:38:00+00:00","acceptedAnswers":[{"commentID":385713,"body":"

Hey @Carlo Rodriguez<\/a> <\/p>

This is how I've successfully added a cell-link using the API:<\/p>


<\/p>

PUT (with the destination sheet data): <\/p>

https:\/\/api.smartsheet.com\/2.0\/sheets\/XXXX\/rows\/X<\/a>XXX<\/p>


<\/p>

Body (with the source sheet data, but the initial ColumnID from the destination sheet to show where to put the link):<\/p>

{\n  \"cells\": [\n    {\n      \"columnId\": 11111,\n            \"value\": null,\n            \"linkInFromCell\": {\n                \"sheetId\": 22222,\n                \"rowId\": 33333,\n                \"columnId\": 44444\n            }\n    }\n     ]\n}\n<\/pre>


<\/p>

Let me know if this works for you!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":472,"urlcode":"cell-linking","name":"Cell linking"},{"tagID":563,"urlcode":"api","name":"API"}]},{"discussionID":107600,"type":"question","name":"Drop Downs - Can a Response Trigger the Cell to Change Color?","excerpt":"Hello, Is there a functionality whereby a cell changes color when someone chooses a drop-down choice? For example, my drop-down choices are: Paid Overdue Sent Is there a way to trigger the cell to change to Green if 'Paid' is chosen, Red if 'overdue' is chosen, and Blue if 'Sent' is chosen? I know there are rules I can…","snippet":"Hello, Is there a functionality whereby a cell changes color when someone chooses a drop-down choice? For example, my drop-down choices are: Paid Overdue Sent Is there a way to…","categoryID":320,"dateInserted":"2023-07-13T22:02:54+00:00","dateUpdated":"2023-07-13T22:14:14+00:00","dateLastComment":"2023-07-13T22:25:34+00:00","insertUserID":163335,"insertUser":{"userID":163335,"name":"Stef Seaker","title":"Director of Operations","url":"https:\/\/community.smartsheet.com\/profile\/Stef%20Seaker","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T19:36:08+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":163335,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-07-31T20:10:46+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":65,"score":null,"hot":3378573508,"url":"https:\/\/community.smartsheet.com\/discussion\/107600\/drop-downs-can-a-response-trigger-the-cell-to-change-color","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107600\/drop-downs-can-a-response-trigger-the-cell-to-change-color","format":"Rich","lastPost":{"discussionID":107600,"commentID":385173,"name":"Re: Drop Downs - Can a Response Trigger the Cell to Change Color?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/385173#Comment_385173","dateInserted":"2023-07-13T22:25:34+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-07-31T20:10:46+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-26T22:11:46+00:00","dateAnswered":"2023-07-13T22:25:34+00:00","acceptedAnswers":[{"commentID":385173,"body":"

Here is the basic process to conditionally format the background of a cell based on its contents. In this scenario, you would need to setup three format options, one for each color\/selection.<\/p>

\n
\n \n \"CF<\/img><\/a>\n <\/div>\n<\/div>\n
\n
\n \n \"CF<\/img><\/a>\n <\/div>\n<\/div>\n
\n
\n \n \"CF<\/img><\/a>\n <\/div>\n<\/div>\n
\n
\n \n \"CF<\/img><\/a>\n <\/div>\n<\/div>\n
\n
\n \n \"CF<\/img><\/a>\n <\/div>\n<\/div>\n


<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=320&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":207,"limit":3},"title":"Trending in API & Developers","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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