Webform Error message - can anyone help?
Hello ,
We use smartsheet webforms for daily reports for some of our volunteer workers..this works fine when the forms are filled out on a computer, however when filled out in our school app and submitted, they get the attached error message saying "this form is not found". Despite this, we still receive the reports into the smartsheet, but it is stopping people from filling them out since they think they are not being received.
Any ideas why this might be? or how to disable this message from showing up?
Hoping theres an easy fix!
Thanks.
Comments
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Mike Wilday ✭✭✭✭✭✭It looks like there might be a redirect applied to the form when it's submitted. Have you checked the advanced options for when the form is submitted? It might be redirecting to an old form or something that doesn't exist?
Categories
- Data Shuttle: You mentioned you work for a small company and already use SCC. If it's been a while since you talked with your account rep, I suggest contacting them just to see what they can offer. I've seen them offer much more attractive pricing to small companies lately. (One company I'm working with was able to upgrade to Advance for a fraction of what they were quoted a few years ago.)<\/li>
- Zapier. https:\/\/zapier.com\/apps\/smartsheet\/integrations\/excel--onedrive<\/a><\/li><\/ol>
www.linkedin.com\/in\/juliefortney-pmp-smartsheetpartner-lssblackbelt<\/a><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108270,"type":"question","name":"Hiding Row Comments in a report in Portfolio Workapp\/Project Workapp","excerpt":"Hello all, Does anyone have any ideas on how I might be able to hide row comments in a report that is in an individual project Workapp within a control center Portfolio Workapp? I have hid the comments column in my report but my my external partners are still able to with view access to click on the view details pane and…","snippet":"Hello all, Does anyone have any ideas on how I might be able to hide row comments in a report that is in an individual project Workapp within a control center Portfolio Workapp? I…","categoryID":343,"dateInserted":"2023-07-28T18:01:06+00:00","dateUpdated":null,"dateLastComment":"2023-08-01T18:07:36+00:00","insertUserID":11482,"insertUser":{"userID":11482,"name":"Lori Khoury","url":"https:\/\/community.smartsheet.com\/profile\/Lori%20Khoury","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-03T04:35:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"updateUserID":null,"lastUserID":11482,"lastUser":{"userID":11482,"name":"Lori Khoury","url":"https:\/\/community.smartsheet.com\/profile\/Lori%20Khoury","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-03T04:35:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":43,"score":null,"hot":3381481722,"url":"https:\/\/community.smartsheet.com\/discussion\/108270\/hiding-row-comments-in-a-report-in-portfolio-workapp-project-workapp","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108270\/hiding-row-comments-in-a-report-in-portfolio-workapp-project-workapp","format":"Rich","tagIDs":[466,578,580,581,582],"lastPost":{"discussionID":108270,"commentID":388266,"name":"Re: Hiding Row Comments in a report in Portfolio Workapp\/Project Workapp","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/388266#Comment_388266","dateInserted":"2023-08-01T18:07:36+00:00","insertUserID":11482,"insertUser":{"userID":11482,"name":"Lori Khoury","url":"https:\/\/community.smartsheet.com\/profile\/Lori%20Khoury","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-03T04:35:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-02T11:58:51+00:00","dateAnswered":"2023-07-30T03:51:38+00:00","acceptedAnswers":[{"commentID":387963,"body":"
- Build a Report that refer to all project sheets (as source sheets) and setup \"As current user\" filter, then embed that Report to a Dashboard (with Viewer mode setting is \"Their own perspective\" in Dashboard). The viewer will not see only data regarding to them without the comment column.<\/li>
- Build a Report that refer to all project sheets (as source sheets) and build a Dynamic View (DV) that refer to this Report (as source data) and setup :
- \"As current user\" filter in this DV for external stakeholders to see only data regarding to them. <\/li>
- Hide comment<\/li><\/ol><\/li><\/ol>
This will save your effort to build many DV for different stakeholders<\/p>
Hope that helps<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":466,"urlcode":"control-center","name":"Control Center"},{"tagID":578,"urlcode":"portfolio-workapp","name":"PORTFOLIO WORKAPP"},{"tagID":580,"urlcode":"workapp","name":"workapp"},{"tagID":581,"urlcode":"comments","name":"comments"},{"tagID":582,"urlcode":"global-updates","name":"global updates"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=343&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-dateLastComment&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":631,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
