作为Admin用户动态视图,用户更改日志

JKCarroll

I'm prototyping using Dynamic View as a way for users in our business (all with Smartsheet Accounts) to access outstanding IT requests. Currently while testing I'm sharing only with users in our testing team. For both of these users, when they go to Dynamic View and change something about their request (for now they are locked down to adding Comments or Attachments, not changing the request itself) the change logs as the Admin User account (me) on behalf of them rather than showing them making the actual change. In the case of Attachments, it actually won't reference them making the change at all. Is there a way to change this and log the other user as making the change? I'm concerned it will be very difficult to keep up with change this way.

Michael Weiland

Hello,



Thanks for reaching out with your question! Currently Dynamic View can only attribute changes made in the application to the person who set up the view, which is you it sounds like in this case. There are plans to make this change, but there is some additional work that must be done, as it is possible that people viewing the information and making changes in Dynamic View won't have access to the underlying sheet, so work must be done to build a system that will allow changes to be made by people who aren't technically shared to the sheet.



One workaround you can use is to create a "Submitted By" contact column in the sheet. You can then make this field hidden in Dynamic View and set the default value to Current User. This way it will capture the email of the person submitting. You can then set up notifications to alert you when a row is added, and the Submitted column is not you (you can of course craft the notification rule as you see fit).



If you have any further questions, please contact our Support team using the following form and we are happy to help:https://help.smartsheet.com/contact.



Kind regards,



Michael

Smartsheet Support