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Update requests for outside users

Monika Vermeulen
Monika Vermeulen ✭✭✭
edited 12/09/19 inArchived 2015 Posts

I have a database of clients that i curently run on a traditional database platform. I have been thinking of mooving completely to smartsheet but one thing has been holding me back... i want to be able to send update requests directly to my clinets regarding information that only partains to them, without having to share my workspace and all my other confidential data with them.

Currently iI can only get new information when my client bothers to go to the website and update. They can also not see what their current information is for their account because I cant filter it to them specifically.

I have to manually replace old data with new data and then update it to the cleint database, once again mannualy. I do not want them to be able to see other entries in the same form. Is there a way to get around this? Is there a feature update for this on the horizon?

Comments

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    Hi Monika, you cannot do this using a Form as it would only populate a New Row, not update an existing one.

    但是如果你在设计你的数据库表,所以information contained across all the columns is ok to be Shared with and updated by EACH client, then you can use Update Requests which can go out on demand or scheduled on a regular basis. That gets you what you need from them with a covering explanatory email for guidance and they see and update only the Row you want them to see and nothing else.

    Hopefully that resolves your question? If not please let me know?

    Regards RichardR

  • Travis
    Travis Employee
    edited 03/03/15

    Depending on how you would have your sheet set up you might be able to do this with update requests and the report publishing tool. Lets say you have one sheet with all your clients info in it. You can send an update request to your clients and include only the specific rows that are relevant to them (and would not require them to log in or be shared to the sheet). They would only see the rows you send and could update the information on these rows. As far as allowing them to see all the data (rows) that pertain to them at anytime without seeing other clients information - create a report for each client that contains only rows pertaining to that client then use the report publishing tool to publish the report. Publishing reports is similar to publishing sheets. You will get a URL which can be shared with your clients which will allow them to view the data in the report without logging into Smartsheet or being shared to the underlying sheet or report. The report publish feature is available in Smartsheet Labs as a feature we are currently testing.

    Here is more information on publishing reports://www.santa-greenland.com/apps/smartsheet-report-viewer

This discussion has been closed.
Ok, I found it. Classic case of submit something for help, then find the answer. I think what may have happened previously, is that I turned on all the filters, but since there isn't one for a Deleted Row, maybe the Deleted Row was hidden. When I came back, I didn't click anything on the filters for the Activity Log and when scrolling through looking for the 'magic' delete word, I found the record I was looking for.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":447,"urlcode":"activity-log","name":"Activity Log"}]},{"discussionID":108819,"type":"question","name":"Fill in a cell based on another cell's value?","excerpt":"Hello, I'm tracking participation of a program on my sheet as a \"participation %\" column. There is another column called \"participation status\" to make it easy for the managers to know if their employee is on track with participation or not. I'm trying to set up the participation status column so that if the participation…","snippet":"Hello, I'm tracking participation of a program on my sheet as a \"participation %\" column. There is another column called \"participation status\" to make it easy for the managers to…","categoryID":322,"dateInserted":"2023-08-10T20:29:21+00:00","dateUpdated":null,"dateLastComment":"2023-08-10T21:09:33+00:00","insertUserID":164943,"insertUser":{"userID":164943,"name":"ciera_wolinski","url":"https:\/\/community.smartsheet.com\/profile\/ciera_wolinski","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!zB8mc3uvxuo!pXcnKVOwqro!qMp2YpGJXFb","dateLastActive":"2023-08-10T21:06:11+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":164943,"lastUser":{"userID":164943,"name":"ciera_wolinski","url":"https:\/\/community.smartsheet.com\/profile\/ciera_wolinski","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!zB8mc3uvxuo!pXcnKVOwqro!qMp2YpGJXFb","dateLastActive":"2023-08-10T21:06:11+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":46,"score":null,"hot":3383402334,"url":"https:\/\/community.smartsheet.com\/discussion\/108819\/fill-in-a-cell-based-on-another-cells-value","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108819\/fill-in-a-cell-based-on-another-cells-value","format":"Rich","tagIDs":[254],"lastPost":{"discussionID":108819,"commentID":390127,"name":"Re: Fill in a cell based on another cell's value?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390127#Comment_390127","dateInserted":"2023-08-10T21:09:33+00:00","insertUserID":164943,"insertUser":{"userID":164943,"name":"ciera_wolinski","url":"https:\/\/community.smartsheet.com\/profile\/ciera_wolinski","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!zB8mc3uvxuo!pXcnKVOwqro!qMp2YpGJXFb","dateLastActive":"2023-08-10T21:06:11+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-10T21:09:38+00:00","dateAnswered":"2023-08-10T20:58:08+00:00","acceptedAnswers":[{"commentID":390125,"body":"

@ciera_wolinski<\/a> <\/p>

The formula below will get what you need. With Smartsheet, you have to convert % to decimal values in formulas. <\/p>

=IF([Participation %]@row = 0, \"Not Participating\", IF([Participation %]@row > 0.8, \"On Track\", IF(AND([Participation %]@row < 0.81, [Participation %]@row > 0), \"Needs Improvement\", \"Blank\")))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]},{"discussionID":108817,"type":"question","name":"Hi, I am trying to do a SUMIFS, and I keep getting incorrect argument set","excerpt":"I have a column called Actual Charges I want to sum if the column SOW Reference has \"IPO PMO\" in it. I thought I was following the syntax and reduced to only one criteria. I do have other criteria, too. Please see formula below. I also wanted to sum the whole column Actual Charges, but it seems to only capture the column…","snippet":"I have a column called Actual Charges I want to sum if the column SOW Reference has \"IPO PMO\" in it. I thought I was following the syntax and reduced to only one criteria. I do…","categoryID":322,"dateInserted":"2023-08-10T19:41:00+00:00","dateUpdated":null,"dateLastComment":"2023-08-10T20:11:11+00:00","insertUserID":136371,"insertUser":{"userID":136371,"name":"Mark Singleton","url":"https:\/\/community.smartsheet.com\/profile\/Mark%20Singleton","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-10T20:42:28+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-11T03:23:51+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":35,"score":null,"hot":3383396531,"url":"https:\/\/community.smartsheet.com\/discussion\/108817\/hi-i-am-trying-to-do-a-sumifs-and-i-keep-getting-incorrect-argument-set","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108817\/hi-i-am-trying-to-do-a-sumifs-and-i-keep-getting-incorrect-argument-set","format":"Rich","lastPost":{"discussionID":108817,"commentID":390119,"name":"Re: Hi, I am trying to do a SUMIFS, and I keep getting incorrect argument set","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390119#Comment_390119","dateInserted":"2023-08-10T20:11:11+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-11T03:23:51+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-11T09:14:41+00:00","dateAnswered":"2023-08-10T19:52:48+00:00","acceptedAnswers":[{"commentID":390115,"body":"

I assume you have a header or something similar in row 1, and that is why you are starting in row 2? If you designate rows, you must use it on the range to sum as well as the ranges to evaluate.<\/p>

=SUMIFS([Actual Charges]2:[Actual Charges]60, [SOW Reference]2:[SOW Reference]60, \"IPO PMO\")<\/p>

If you specify rows, those rows must also exist. If you want to evaluate all rows except for row 1, so specify [Actual Charges]2:[Actual Charges]2000, you will get an error if there are not 2000 rows in the sheet.<\/p>

You should also be able to add additional conditions\/rows to evaluate as well.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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