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Send alerts to two people using the same column?

Irene Plant
edited 12/09/19 inArchived 2016 Posts

I have set up a smartsheet where by the 'assigned to' is alerted by email when a task is due. However sometimes the 'assigned to' needs to be more than one person therfore i have to amend my columns to be 'assigned to 1' and 'assigned to 2' to ensure both people get an email alert when the taks assigned to them is due. Does anyone know of a way to merge these two columns so that if it is assigned to two people I can put both names in the column and both parties get an alert?

Thanks in advance,

Irene

Comments

  • JamesR
    JamesR ✭✭✭✭✭✭

    No there is no way to merge the two, but you can set the alerts to both seperatly. as long as the columns are both contact list colunms then set up two alerts one for each.

  • Irene, can you please explain how you have set up the email alert. Is it automatically triggered and sent when you select a contact in the assigned-to column? I thought this was not possible without the 3rd-party API solution. Thanks in advance

    Stuart

  • Thanks James, I thought not so I have two 'assigned to' columns now, maybe this will be something smartsheet will add in the future?

    Stuart, I have a column called 'asssigned to' where the column property is set to 'contact list' as long as the person you want to send alerts/notifications to is shared in the sheet you can type in their name/email address. I also have a 'deadline' column where the column property is a date. Under alerts at the bottom of the sheet you can then set a notification such as:

    send'assigned to'an email reminder'3 days before''deadline' for this sheet.

    The parts in bold are the bits you set yourself.

    Hope this helps.

    Irene

This discussion has been closed.
Ok. What if we do this (column formula):<\/p>

=IF(COUNT(ANCESTORS([Task Name]@row))>1, INDEX(ANCESTORS([Task Name]@row), 2))<\/p>


<\/p>

I've never needed the first column reference before, but maybe it is just being picky for some reason.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]},{"discussionID":108606,"type":"question","name":"How do I calculate the count of project days within a quarter given the project start and end dates?","excerpt":"I have a sheet with all of the current projects, each project is along one row. I'm looking to create a column formula that is a count of project days if the project falls within a specific quarter. I've tried to type this out but cannot get the syntax right in smartsheets. I was thinking it would be one IFS statement with…","snippet":"I have a sheet with all of the current projects, each project is along one row. I'm looking to create a column formula that is a count of project days if the project falls within…","categoryID":322,"dateInserted":"2023-08-07T14:45:21+00:00","dateUpdated":null,"dateLastComment":"2023-08-07T15:41:06+00:00","insertUserID":164666,"insertUser":{"userID":164666,"name":"mlj","url":"https:\/\/community.smartsheet.com\/profile\/mlj","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-07T20:01:24+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-07T21:40:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":19,"score":null,"hot":3382842987,"url":"https:\/\/community.smartsheet.com\/discussion\/108606\/how-do-i-calculate-the-count-of-project-days-within-a-quarter-given-the-project-start-and-end-dates","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108606\/how-do-i-calculate-the-count-of-project-days-within-a-quarter-given-the-project-start-and-end-dates","format":"Rich","lastPost":{"discussionID":108606,"commentID":389244,"name":"Re: How do I calculate the count of project days within a quarter given the project start and end dates?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/389244#Comment_389244","dateInserted":"2023-08-07T15:41:06+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-07T21:40:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-07T20:01:21+00:00","dateAnswered":"2023-08-07T15:41:06+00:00","acceptedAnswers":[{"commentID":389244,"body":"

There is no IFS function in Smartsheet. Try this instead.<\/p>


<\/p>

=MAX(NETWORKDAYS(MAX([Start Date]@row, DATE(2023, 01, 01)), MIN([End Date]@row, DATE(2023, 03, 31))), 0)<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108604,"type":"question","name":"Report\/Dashboard Question","excerpt":"Hi all, I am building reports and a dashboard for the support tickets my team receives. I want to create a report and chart to show the number of tickets our clients have submitted so far this year. Since we have well over a 100 clients, there are some clients that have only submitted 1 ticket this year. I'm trying to…","snippet":"Hi all, I am building reports and a dashboard for the support tickets my team receives. I want to create a report and chart to show the number of tickets our clients have…","categoryID":322,"dateInserted":"2023-08-07T13:15:56+00:00","dateUpdated":null,"dateLastComment":"2023-08-07T15:58:04+00:00","insertUserID":158227,"insertUser":{"userID":158227,"name":"BristolCVN","url":"https:\/\/community.smartsheet.com\/profile\/BristolCVN","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-07T15:58:53+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-07T21:40:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":34,"score":null,"hot":3382839840,"url":"https:\/\/community.smartsheet.com\/discussion\/108604\/report-dashboard-question","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108604\/report-dashboard-question","format":"Rich","tagIDs":[265,292],"lastPost":{"discussionID":108604,"commentID":389261,"name":"Re: Report\/Dashboard Question","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/389261#Comment_389261","dateInserted":"2023-08-07T15:58:04+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-07T21:40:15+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-07T15:51:58+00:00","dateAnswered":"2023-08-07T14:26:43+00:00","acceptedAnswers":[{"commentID":389214,"body":"

You will need a helper column on the source sheet with a formula (checking a box in the below) to show which rows should not be included.<\/p>

=IF(COUNTIFS(Client:Client, @cell = Client@row) = 1, 1)<\/p>


<\/p>

The above should check the box on all rows where there is only a single entry for that client. You can then include a filter in your report to show rows where that box is not checked.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":265,"urlcode":"Reports","name":"Reports"},{"tagID":292,"urlcode":"Dashboards","name":"Dashboards"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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