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ATTACHING OUTLOOK EMAILS

Jennifer Howe
Jennifer Howe ✭✭✭
edited 12/09/19 inArchived 2016 Posts

Some of our users are finding it hard to look at emails that have been attached to a cell. they are able to download the email but then it turns up blank. Is there any way to get around this?

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\n \n https:\/\/community.smartsheet.com\/discussion\/109474\/help-with-date-calculation-formula\n <\/a>\n<\/div>\n

Hi, <\/p>

I hope you're well and safe!<\/p>

Try something like this.<\/p>

=IF([Date Reported]@row <> \"//www.santa-greenland.com/community/discussion/5758/\", IF([Resolution Date]@row = \"//www.santa-greenland.com/community/discussion/5758/\", NETDAYS([Date Reported]@row, TODAY()), NETDAYS([Date Reported]@row, [Resolution Date]@row)))<\/p>

Did that work\/help? <\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"formulas","name":"Formulas"}]},{"discussionID":109470,"type":"question","name":"Trying to get OR to work with Countifs","excerpt":"First part of Countifs works, cannot get OR to work. Want to count everything that is before today that is Current State =\"In Queue\" or \"In Process\". Current error I get is invalid operation. Have tried multiple iterations without luck. What am I missing? Thanks! =COUNTIFS({CNC, CMM, and BL Request Sheet Need by date},…","snippet":"First part of Countifs works, cannot get OR to work. Want to count everything that is before today that is Current State =\"In Queue\" or \"In Process\". Current error I get is…","categoryID":322,"dateInserted":"2023-08-25T15:27:49+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T17:16:16+00:00","insertUserID":165685,"insertUser":{"userID":165685,"name":"Wade Herrin","title":"Cell Leader","url":"https:\/\/community.smartsheet.com\/profile\/Wade%20Herrin","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!Ztvd2bxcfH4!c6jdhwhyx7Q!hsgJTX6RzVB","dateLastActive":"2023-08-25T18:16:45+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-25T18:56:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":13,"score":null,"hot":3385962845,"url":"https:\/\/community.smartsheet.com\/discussion\/109470\/trying-to-get-or-to-work-with-countifs","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109470\/trying-to-get-or-to-work-with-countifs","format":"Rich","lastPost":{"discussionID":109470,"commentID":392637,"name":"Re: Trying to get OR to work with Countifs","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392637#Comment_392637","dateInserted":"2023-08-25T17:16:16+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-25T18:56:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-25T17:07:38+00:00","dateAnswered":"2023-08-25T17:07:32+00:00","acceptedAnswers":[{"commentID":392632,"body":"

Nailed it, thank you!<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109468,"type":"question","name":"Compare duplicate rows, identify most recently added","excerpt":"I have a form that brings in graduate student information (ID, name, office, start & end dates, etc). Sometimes the form brings in duplicate information as the student's end date is extended. I'd like to identify the oldest added duplicate to the sheet so that I can create a workflow to move it to my archive sheet. Thank…","snippet":"I have a form that brings in graduate student information (ID, name, office, start & end dates, etc). Sometimes the form brings in duplicate information as the student's end date…","categoryID":322,"dateInserted":"2023-08-25T15:12:16+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T16:33:42+00:00","insertUserID":138358,"insertUser":{"userID":138358,"name":"Stefanie S.","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Stefanie%20S.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-25T15:56:18+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-25T18:56:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":27,"score":null,"hot":3385959358,"url":"https:\/\/community.smartsheet.com\/discussion\/109468\/compare-duplicate-rows-identify-most-recently-added","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109468\/compare-duplicate-rows-identify-most-recently-added","format":"Rich","lastPost":{"discussionID":109468,"commentID":392620,"name":"Re: Compare duplicate rows, identify most recently added","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392620#Comment_392620","dateInserted":"2023-08-25T16:33:42+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-08-25T18:56:53+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/VIINAL1P3WNF\/screenshot-2023-08-25-at-11-08-09-am.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Screenshot 2023-08-25 at 11.08.09 AM.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-25T15:58:16+00:00","dateAnswered":"2023-08-25T15:52:39+00:00","acceptedAnswers":[{"commentID":392600,"body":"

This should work with only one caveat... if multiple entries have the same date and time (down to the minute), they will not be marked as duplicates.<\/p>

=IF(AND([Created]@row <> \"//www.santa-greenland.com/community/discussion/5758/\", NOT([Created]@row = MAX(COLLECT(Created:Created, ID:ID, ID@row)))), 1, 0)<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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