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Text not moving over when I indent

Mary Cox
Mary Cox ✭
edited 12/09/19 inArchived 2015 Posts

When I indent a row to show a parent / child relationship, the child is not indenting visually. I can't find any configuration to help. Any ideas?

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  • Taylor F
    Taylor F Employee Admin
    edited 06/25/15

    When indenting a row, be sure that the row directly above isn't blank. If this doesn't resolve the issue, look for the Primary column on the sheet to see if it has indented. It will appear with a slightly bolded header.

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  • Mary Cox
    Mary Cox ✭

    Hello@Fry- unfortunately I have tried all of what you mention. I moved everything as far outdented as possible, removed all blank rows, etc. when I indent, the +/- symbol appears, however the text doesn't move in to visually represent the indent. Nothing is bolded, either.

    我可以copy everything to a new sheet to make it work? Any other ideas?

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  • Taylor F
    Taylor F Employee Admin

    So that I can assist you directly, could you please share your sheet with[email protected]as an admin. Once shared I will be happy to take a look at the indenting issue.

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  • Taylor F
    Taylor F Employee Admin

    Thanks for sharing your sheet Mary! Only text that is located in the Primary column will indented with the + and – symbols. Since your Primary column is empty it doesn’t appear to be indenting (even though it is). The other columns such as “Task” and “Comment” won’t indent because they are not the primary column.

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  • Mary Cox
    Mary Cox ✭

    thanks Fry. I moved the text into that milestone column and it's all working.:)

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Hi @smbailey<\/a> <\/p>

I hope you're well and safe!<\/p>

I can't see any rows in your screenshot that should be colored differently. Parent rows can't be changed.<\/p>

Can you share more screenshots with the conditional formatting options used on a few child rows?<\/strong> (Delete\/replace any confidential\/sensitive information before sharing) That would make it easier to help. <\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":219,"urlcode":"Sheets","name":"Sheets"},{"tagID":319,"urlcode":"functionality","name":"functionality"},{"tagID":437,"urlcode":"conditional-formatting","name":"Conditional Formatting"},{"tagID":439,"urlcode":"gantt-view","name":"Gantt View"}]},{"discussionID":108278,"type":"question","name":"How do you calculate the average number of days between a submitted date and a start date?","excerpt":"Additional context: We use Smartsheet to track support requests from the organization. We have an automated column that records the day the form is filled out. The form also has a date range of when they need their request completed by. I would like to calculate the average amount of days people provide from the day they…","snippet":"Additional context: We use Smartsheet to track support requests from the organization. We have an automated column that records the day the form is filled out. The form also has a…","categoryID":322,"dateInserted":"2023-07-28T20:36:42+00:00","dateUpdated":null,"dateLastComment":"2023-07-28T21:00:45+00:00","insertUserID":128090,"insertUser":{"userID":128090,"name":"Carlos Fernandez-Torres","url":"https:\/\/community.smartsheet.com\/profile\/Carlos%20Fernandez-Torres","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T21:30:09+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-07-29T11:58:40+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":27,"score":null,"hot":3381156447,"url":"https:\/\/community.smartsheet.com\/discussion\/108278\/how-do-you-calculate-the-average-number-of-days-between-a-submitted-date-and-a-start-date","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108278\/how-do-you-calculate-the-average-number-of-days-between-a-submitted-date-and-a-start-date","format":"Rich","tagIDs":[254],"lastPost":{"discussionID":108278,"commentID":387924,"name":"Re: How do you calculate the average number of days between a submitted date and a start date?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/387924#Comment_387924","dateInserted":"2023-07-28T21:00:45+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-07-29T11:58:40+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/QO67SBLMOJQA\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-28T21:01:27+00:00","dateAnswered":"2023-07-28T21:00:45+00:00","acceptedAnswers":[{"commentID":387924,"body":"

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