Drag & Drop Emails from Outlook to Smartsheet in Chrome & Email is Deleted from Outlook

mschwahn
mschwahn ✭✭✭
edited 12/09/19 inAPI & Developers

When dragging the email from my Outlook window to Smartsheet inGoogle Chrome我删除文件从前景完全和the email is gone.

I tested this in MS Edge and confirmed it doesnothappen when using Edge; the file copies and uploads to Smartsheet without deleting it from Outlook.

  • Windows 10 Pro for Workstations
  • Outlook 365 Business
  • Google Chrome

The steps:

  1. Left-click and hold
  2. Drag to Chrome window with Smartsheet open
  3. Hover over row I want it attached to
  4. Let go of left mouse button
  5. Email file uploads to Smartsheet row but is now gone entirely from Outlook

The simplest way around this is to add the extra step of dragging to my desktop to make a copy then drag from my desktop to Smartsheet. The odd thing here is that it doesn't delete the file from the desktop when I drag it to Smartsheet, only when dragging directly from Outlook to Smartsheet.

If I accidentally drag-drop straight to Smartsheet I then have to download the file from Smartsheet, open the folder it downloaded to and drag it back to my Outlook so I still have the email file in my Outlook.

It's worth noting that this occurs withandwithout the Smartsheet Outlook add-in; I tested it both ways.

和许多人一样,我不使用边缘作为我的兄弟wser and would like to see this fixed in Chrome.

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Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON error. The API documentation states Update is for a dashboard name change - this does work ok. Can anyone confirm whether you can or cannot update…","snippet":"The sight object exposes Widgets as a get and a set. public IList Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON…","categoryID":320,"dateInserted":"2023-08-23T16:10:13+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T02:50:25+00:00","insertUserID":136172,"insertUser":{"userID":136172,"name":"BKing","title":"","url":"https:\/\/community.smartsheet.com\/profile\/BKing","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-25T14:24:11+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":139601,"lastUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-25T06:47:26+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":43,"score":null,"hot":3385740638,"url":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","format":"Rich","lastPost":{"discussionID":109346,"commentID":392512,"name":"Re: Can anyone help with the Dashboard api?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392512#Comment_392512","dateInserted":"2023-08-25T02:50:25+00:00","insertUserID":139601,"insertUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-25T06:47:26+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-24T07:38:40+00:00","dateAnswered":"2023-08-24T00:17:46+00:00","acceptedAnswers":[{"commentID":392255,"body":"

@BKing<\/a> <\/p>

\n \n https:\/\/stackoverflow.com\/questions\/56711545\/is-it-possible-to-change-widget-data-of-dashboards-through-the-smartsheet-api\n <\/a>\n<\/div>


<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109281,"type":"question","name":"Bridge and FedEx Module - Authentication Problem","excerpt":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When I run the Bridge job I get an error on on the Module run saying, \"failed to execute extension module : Authentication Failed\". I mapped the…","snippet":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When…","categoryID":320,"dateInserted":"2023-08-22T16:13:19+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T14:18:51+00:00","insertUserID":148855,"insertUser":{"userID":148855,"name":"cabbsman","url":"https:\/\/community.smartsheet.com\/profile\/cabbsman","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!88cq90f5xTs!8sDpd7uL9Ps!kj4X4avpgGN","dateLastActive":"2023-08-25T14:19:44+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T16:49:40+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":51,"score":null,"hot":3385695730,"url":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","format":"Rich","tagIDs":[227,369],"lastPost":{"discussionID":109281,"commentID":392578,"name":"Re: Bridge and FedEx Module - Authentication Problem","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392578#Comment_392578","dateInserted":"2023-08-25T14:18:51+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T16:49:40+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/G9UB21M8QHGL\/screenshot-28125-29.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Screenshot (125).png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-25T14:00:28+00:00","dateAnswered":"2023-08-25T08:23:46+00:00","acceptedAnswers":[{"commentID":392524,"body":"

Hey @cabbsman<\/a> <\/p>

I'm not sure why you're getting the Authentication error, however I don't believe you need to connect to the developer account to track your FedEx parcel! 🙂<\/span><\/p>

Try disconnecting from the developer account and simply click Connect in the Extension:<\/p>

\n
\n \n \"Screenshot<\/img><\/a>\n <\/div>\n<\/div>\n

Hopefully this helps bypass the error. Let me know if that worked for you!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":369,"urlcode":"bridge-by-smartsheet","name":"Bridge"}]},{"discussionID":109267,"type":"question","name":"Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","excerpt":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those sheets. The only way I can compare what I have access to versus was he had access to was a sheet access report, which has a sheet Key, not the…","snippet":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those…","categoryID":320,"dateInserted":"2023-08-22T15:06:55+00:00","dateUpdated":null,"dateLastComment":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"updateUserID":null,"lastUserID":137019,"lastUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":38,"score":null,"hot":3385518232,"url":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","format":"Rich","tagIDs":[227,526],"lastPost":{"discussionID":109267,"commentID":392110,"name":"Re: Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392110#Comment_392110","dateInserted":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-23T14:05:46+00:00","dateAnswered":"2023-08-23T13:36:46+00:00","acceptedAnswers":[{"commentID":392096,"body":"

Hey @Samuel Mueller<\/a> <\/p>

They key is something you can provide to Support to help them find the specific sheet down the line, if needed. For your purposes, it can help identify different sheets when they have the same name. <\/p>

Here's more information:<\/p>

\n \n https:\/\/help.smartsheet.com\/articles\/2482665-sheet-access-report\n <\/a>\n<\/div>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":526,"urlcode":"system-admin","name":"system admin"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=320&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":216,"limit":3},"title":"Trending in API & Developers","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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