Conversation - information included when @mention
Hi all,
Is there a way to include more information in the email alert when you @mention someone? For example - I have a To Do List that I want to ask a question of another staff member however when I @mention it to them the email that they receive only includes the name of my Worksheet and not say the "Task Name' which would make more sense when they are reading the notification.
Appreciate your help.
Answers
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Andrée Starå ✭✭✭✭✭✭
Hi Karen,
Unfortunately, it's not possible at the moment to include more information, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment
As a possible workaround, you could maybe use the update request or send row feature.
Would that work/help?
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
工作流顾问/ CEO @WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
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Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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