Automation unsubscribed the creator automatically

Gavriel Zarka
Gavriel Zarka ✭
inFormulas and Functions

Hi Guys.

I encountered with something very strange in SS automation process I created, and I couldn't find a response to what I have been experiencing.I created a simple automation workflow that does the following: once the value in one of the cells reaches a certain value a mail will be sent to my personal mail.

The short story: after the automation is triggered the automation I created unsubscribed me automatically and painted in red.

The long story:

Now, it is working, but every time after the automation is triggered and a mail has sent, I'm receiving an additional mail from SS group which notify me there is an issue with the automation. So I go to SS automation and see it unsubscribed me automatically and as a result it does not able to send me mail. And basically all the automation is painted in red which indicate on a problem. After I'm subscribing my self manually, the automation is coming back to work, but once it triggered again I will have to do it all over again.

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Try this:<\/p>

=IF(COUNT(CHILDREN()) = 0, IF(OR(Done@row = 1, [N\/A]@row = 1), 1, 0), AVG(CHILDREN()))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108195,"type":"question","name":"COUNTIF Function Not Working Correctly","excerpt":"Hello, I have a COUNTIF function I am using to count all cells that are 'Blank' in a column. We should have one result, but the formula is showing as zero. Any thoughts on this one? =COUNTIF([Account Dashboard]:[Account Dashboard], \" \")","snippet":"Hello, I have a COUNTIF function I am using to count all cells that are 'Blank' in a column. We should have one result, but the formula is showing as zero. Any thoughts on this…","categoryID":322,"dateInserted":"2023-07-27T16:41:32+00:00","dateUpdated":null,"dateLastComment":"2023-07-27T19:11:08+00:00","insertUserID":164192,"insertUser":{"userID":164192,"name":"ewitt19205","url":"https:\/\/community.smartsheet.com\/profile\/ewitt19205","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!mo_vH-5dWnI!5OcveUI6Zjo!UtWovaSRry_","dateLastActive":"2023-07-27T19:07:23+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":164192,"lastUser":{"userID":164192,"name":"ewitt19205","url":"https:\/\/community.smartsheet.com\/profile\/ewitt19205","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!mo_vH-5dWnI!5OcveUI6Zjo!UtWovaSRry_","dateLastActive":"2023-07-27T19:07:23+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":17,"score":null,"hot":3380962360,"url":"https:\/\/community.smartsheet.com\/discussion\/108195\/countif-function-not-working-correctly","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108195\/countif-function-not-working-correctly","format":"Rich","lastPost":{"discussionID":108195,"commentID":387638,"name":"Re: COUNTIF Function Not Working Correctly","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/387638#Comment_387638","dateInserted":"2023-07-27T19:11:08+00:00","insertUserID":164192,"insertUser":{"userID":164192,"name":"ewitt19205","url":"https:\/\/community.smartsheet.com\/profile\/ewitt19205","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!mo_vH-5dWnI!5OcveUI6Zjo!UtWovaSRry_","dateLastActive":"2023-07-27T19:07:23+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-27T19:10:56+00:00","dateAnswered":"2023-07-27T16:47:29+00:00","acceptedAnswers":[{"commentID":387588,"body":"

Hi @ewitt19205<\/a> <\/p>

Try removing the space between the quotes. You are counting all cells with 1 space in the cell. Blanks are counted with the quotes together.<\/p>

When counting blanks though, its also good to use a COUNTIFS and compare the blank off another column that always has a value. Like Countifs when the Project name is not blank (<>\"//www.santa-greenland.com/community/discussion/67041/\") and the Account Dashboard is blank (\"//www.santa-greenland.com/community/discussion/67041/\").<\/p>

I hope that helps.<\/p>

Thanks,<\/p>

Matt<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108186,"type":"question","name":"Index\/Collect does not work with < symbol","excerpt":"Hi there, I am using the INDEX COLLECT formulas to get a value if a number is between two ranges. The issue is that I'm getting an #INVALID VALUE error in the following formula: =INDEX(COLLECT({TotalRiskFactor}, {RangeStart}, >=[Risk Score]@row, {RangeEnd}, <=[Risk Score]@row), 1) The problem is with the \"<\" symbol in the…","snippet":"Hi there, I am using the INDEX COLLECT formulas to get a value if a number is between two ranges. The issue is that I'm getting an #INVALID VALUE error in the following formula:…","categoryID":322,"dateInserted":"2023-07-27T14:55:04+00:00","dateUpdated":null,"dateLastComment":"2023-07-27T18:38:27+00:00","insertUserID":122906,"insertUser":{"userID":122906,"name":"Cesar Perez","url":"https:\/\/community.smartsheet.com\/profile\/Cesar%20Perez","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!2uFV_3dM1no!ndnWXxsFlTw!JCwGNa_KQWy","dateLastActive":"2023-07-27T15:35:52+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-07-27T19:24:49+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":28,"score":null,"hot":3380955211,"url":"https:\/\/community.smartsheet.com\/discussion\/108186\/index-collect-does-not-work-with-symbol","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108186\/index-collect-does-not-work-with-symbol","format":"Rich","tagIDs":[254],"lastPost":{"discussionID":108186,"commentID":387609,"name":"Re: Index\/Collect does not work with < symbol","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/387609#Comment_387609","dateInserted":"2023-07-27T18:38:27+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-07-27T19:24:49+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/JURDPT6GMX1Y\/formula.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Formula.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-27T15:36:00+00:00","dateAnswered":"2023-07-27T15:02:42+00:00","acceptedAnswers":[{"commentID":387556,"body":"

The issue is with your arguments overall. Using the Score of 40 (as in your examples)...<\/p>


<\/p>

The score start range has to be 40 or greater, but the range end has to be less than or equal to 40.<\/p>


<\/p>

Try reversing it so that the start is less than the score and the end is greater than the score.<\/p>


<\/p>

Take a look at the second piece in your destination file. The formula is not throwing an error, but it is also not pulling the correct value in. It should be pulling in Moderate because 40 is between 35 and 54, but it is pulling in Moderate-High because that is the first entry where the Range Start is greater than 40.<\/p>"},{"commentID":387563,"body":"

You have your greater than and less than backwards. Your formula is saying to looking for the start date to be greater than 40 and the 35 is less than 40.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=322&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending in Formulas and Functions ","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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