Search api not finding results consistently

Hi Guys

We are doing an all-sheets search via the API and cannot figure out why, on one of the sheets, it is not including certain rows:

2020-07-02_20-43-26.png


The search is:

https://api.smartsheet.com/2.0/search?scopes=cellData&query=“97 *”

We are trying to match all rows where the column starts with 97*

The results consistently ignore the cells which end in /H

so it gets

97/145 and 97/D but does not get 97/H

On another sheet it gets all 3....

Can anyone shed any light on this issue?

Tags:

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Paul,

    Based on this information I'm unable to see why 97/H wouldn't be included. I would suggest reaching out toSmartsheet Support (here)with more information about your sheet & how it's set up so they can troubleshoot this with you directly.

    Thanks!

    Genevieve

  • Thanks for the feedback - I did further testing and found that, for no apparent reason, 97/H simply will not be detected when searching for '97*' - however, when search for '97/H' specifically it finds it... so I extended my API calls to first search for '97*' and then follow it up with a search for '97/H' - after which I merged the results.

    It's a work-around but it gets the job done :-)

  • Genevieve P.
    Genevieve P. Employee Admin

    Hmm, that's definitely not expected behaviour... but I'm glad you figured something out!

Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON error. The API documentation states Update is for a dashboard name change - this does work ok. Can anyone confirm whether you can or cannot update…","snippet":"The sight object exposes Widgets as a get and a set. public IList Widgets { get { return widgets; } set { widgets = value; } } When you update the Sight you get a JSON…","categoryID":320,"dateInserted":"2023-08-23T16:10:13+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T02:50:25+00:00","insertUserID":136172,"insertUser":{"userID":136172,"name":"BKing","title":"","url":"https:\/\/community.smartsheet.com\/profile\/BKing","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-25T14:24:11+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":139601,"lastUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-26T12:59:37+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":45,"score":null,"hot":3385740638,"url":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109346\/can-anyone-help-with-the-dashboard-api","format":"Rich","lastPost":{"discussionID":109346,"commentID":392512,"name":"Re: Can anyone help with the Dashboard api?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392512#Comment_392512","dateInserted":"2023-08-25T02:50:25+00:00","insertUserID":139601,"insertUser":{"userID":139601,"name":"jmyzk_cloudsmart_jp","title":"jmyzk","url":"https:\/\/community.smartsheet.com\/profile\/jmyzk_cloudsmart_jp","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ZBVD3K8PY0D5\/n7CZ1F4XWEM9Y.JPG","dateLastActive":"2023-08-26T12:59:37+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-24T07:38:40+00:00","dateAnswered":"2023-08-24T00:17:46+00:00","acceptedAnswers":[{"commentID":392255,"body":"

@BKing<\/a> <\/p>

\n \n https:\/\/stackoverflow.com\/questions\/56711545\/is-it-possible-to-change-widget-data-of-dashboards-through-the-smartsheet-api\n <\/a>\n<\/div>


<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109281,"type":"question","name":"Bridge and FedEx Module - Authentication Problem","excerpt":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When I run the Bridge job I get an error on on the Module run saying, \"failed to execute extension module : Authentication Failed\". I mapped the…","snippet":"I'm getting an authentication connect issue when trying to run the FedEx Module step in my Bridge job flow. I set up a FedEx Developer Account and created a test new project. When…","categoryID":320,"dateInserted":"2023-08-22T16:13:19+00:00","dateUpdated":null,"dateLastComment":"2023-08-25T14:18:51+00:00","insertUserID":148855,"insertUser":{"userID":148855,"name":"cabbsman","url":"https:\/\/community.smartsheet.com\/profile\/cabbsman","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!88cq90f5xTs!8sDpd7uL9Ps!kj4X4avpgGN","dateLastActive":"2023-08-25T14:19:44+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T20:36:29+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":53,"score":null,"hot":3385695730,"url":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109281\/bridge-and-fedex-module-authentication-problem","format":"Rich","tagIDs":[227,369],"lastPost":{"discussionID":109281,"commentID":392578,"name":"Re: Bridge and FedEx Module - Authentication Problem","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392578#Comment_392578","dateInserted":"2023-08-25T14:18:51+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-25T20:36:29+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/G9UB21M8QHGL\/screenshot-28125-29.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Screenshot (125).png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-25T14:00:28+00:00","dateAnswered":"2023-08-25T08:23:46+00:00","acceptedAnswers":[{"commentID":392524,"body":"

Hey @cabbsman<\/a> <\/p>

I'm not sure why you're getting the Authentication error, however I don't believe you need to connect to the developer account to track your FedEx parcel! 🙂<\/span><\/p>

Try disconnecting from the developer account and simply click Connect in the Extension:<\/p>

\n
\n \n \"Screenshot<\/img><\/a>\n <\/div>\n<\/div>\n

Hopefully this helps bypass the error. Let me know if that worked for you!<\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":369,"urlcode":"bridge-by-smartsheet","name":"Bridge"}]},{"discussionID":109267,"type":"question","name":"Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","excerpt":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those sheets. The only way I can compare what I have access to versus was he had access to was a sheet access report, which has a sheet Key, not the…","snippet":"I am a system admin, and we recently had to let go of our other system admin. I am trying to find out what sheets he had access to that I didn't, so I could could access to those…","categoryID":320,"dateInserted":"2023-08-22T15:06:55+00:00","dateUpdated":null,"dateLastComment":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"updateUserID":null,"lastUserID":137019,"lastUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":40,"score":null,"hot":3385518232,"url":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109267\/is-there-any-way-to-get-a-sheetid-from-the-key-retrieved-from-a-sheet-access-report","format":"Rich","tagIDs":[227,526],"lastPost":{"discussionID":109267,"commentID":392110,"name":"Re: Is there any way to get a sheetID from the KEY retrieved from a sheet access report?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/392110#Comment_392110","dateInserted":"2023-08-23T14:06:57+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B9G8B70WXQWC\/nKTI46EH9WQOM.jpg","dateLastActive":"2023-08-25T18:19:58+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-23T14:05:46+00:00","dateAnswered":"2023-08-23T13:36:46+00:00","acceptedAnswers":[{"commentID":392096,"body":"

Hey @Samuel Mueller<\/a> <\/p>

They key is something you can provide to Support to help them find the specific sheet down the line, if needed. For your purposes, it can help identify different sheets when they have the same name. <\/p>

Here's more information:<\/p>

\n \n https:\/\/help.smartsheet.com\/articles\/2482665-sheet-access-report\n <\/a>\n<\/div>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":227,"urlcode":"api-and-developers","name":"API and Developers"},{"tagID":526,"urlcode":"system-admin","name":"system admin"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=320&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":216,"limit":3},"title":"Trending in API & Developers","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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