moveRowToAnotherSheet not deleting rows from source sheet

Jamie Dixon
Jamie Dixon ✭
edited 10/12/20 inAPI & Developers

Hi there,

We're using the NodeJS SDK to move rows from one sheet to another on a timed job but we often find that rows landing in our destination sheet aren't removed from the source sheet.

This means that over time we end up with a lot of duplicates in our destination sheets. Eventually, after some number of attempts to move a row, it seems like the row does move but by that point there's already a duplicate in our destination sheet.

We have a max limit on the number of rows we're trying to move of 3000, but most jobs move between 0 and 50 rows. Even with these small numbers we're finding that rows aren't removed from the source sheet.

We get a response back frommoveRowToAnotherSheetindicating that the rows were in fact moved, and no errors are being thrown.

Is this a known issue? Are there things we can be doing to combat this problem?

I'd say we do this across about 50 sheets per night, each one requesting to move between 0 and 50 rows.

Thanks for any help or guidance you can offer.

Jamie


SDK Version: "smartsheet": "^1.5.0"

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Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi@Jamie Dixon

    This doesn't sound like expected behaviour, and rows only being copied a few times before being fully moved over to a destination sheet is not a known issue that I'm aware of. The best way to get to the bottom of this would be tocontact Support (see here)so they can troubleshoot this with you one-on-one.

    Please provide them with information such as the sheet names, screen recordings (if possible), and a copy of the request & response back.

    Cheers,

    Genevieve

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@Neil Watson<\/a> You should be able to use the LOWER function for evaluation but still output the version that includes caps.<\/p>

=IFERROR(INDEX(DISTINCT(LOWER(<\/strong>COLLECT(.....................))<\/strong>), 1), \"//www.santa-greenland.com/community/discussion/72127/\")<\/p>


<\/p>

I haven't tested it yet, but I feel like it should work.<\/p>"},{"commentID":386435,"body":"

Right. There are already a number of posts here in the community detailing how to pull a distinct or unique list from another sheet via formula. It usually involves the formula above without the LOWER function. The number 1 would output the first distinct value. Changing that to a 2 will output the second distinct value, so on and so forth. I usually use a helper column with the numbers manually entered so I can apply it as a column formula.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":369,"urlcode":"bridge-by-smartsheet","name":"Bridge"}]},{"discussionID":107674,"type":"question","name":"API PUT and Body help for Cell link from a cell in sheet \"a\" to sheet \"b\"","excerpt":"I am having trouble linking a cell from sheet a to b. I am new to using API and possibly just getting the call wrong? or the body. Any help would be appreciated. PUT: https:\/\/api.smartsheet.com\/2.0\/sheets\/4098048888098692\/rows\/1370574824361860\/cells\/259016080 Body: { \"cells\": [ { \"linkinFromCell\": {…","snippet":"I am having trouble linking a cell from sheet a to b. I am new to using API and possibly just getting the call wrong? or the body. Any help would be appreciated. PUT:…","categoryID":320,"dateInserted":"2023-07-17T16:23:24+00:00","dateUpdated":"2023-07-18T10:24:44+00:00","dateLastComment":"2023-07-18T16:45:05+00:00","insertUserID":135530,"insertUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":91566,"lastUserID":135530,"lastUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":58,"score":null,"hot":3379310909,"url":"https:\/\/community.smartsheet.com\/discussion\/107674\/api-put-and-body-help-for-cell-link-from-a-cell-in-sheet-a-to-sheet-b","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107674\/api-put-and-body-help-for-cell-link-from-a-cell-in-sheet-a-to-sheet-b","format":"Rich","tagIDs":[472,563],"lastPost":{"discussionID":107674,"commentID":385785,"name":"Re: API PUT and Body help for Cell link from a cell in sheet \"a\" to sheet \"b\"","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/385785#Comment_385785","dateInserted":"2023-07-18T16:45:05+00:00","insertUserID":135530,"insertUser":{"userID":135530,"name":"Carlo Rodriguez","url":"https:\/\/community.smartsheet.com\/profile\/Carlo%20Rodriguez","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-21T15:50:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-18T16:45:08+00:00","dateAnswered":"2023-07-18T11:38:00+00:00","acceptedAnswers":[{"commentID":385713,"body":"

Hey @Carlo Rodriguez<\/a> <\/p>

This is how I've successfully added a cell-link using the API:<\/p>


<\/p>

PUT (with the destination sheet data): <\/p>

https:\/\/api.smartsheet.com\/2.0\/sheets\/XXXX\/rows\/X<\/a>XXX<\/p>


<\/p>

Body (with the source sheet data, but the initial ColumnID from the destination sheet to show where to put the link):<\/p>

{\n  \"cells\": [\n    {\n      \"columnId\": 11111,\n            \"value\": null,\n            \"linkInFromCell\": {\n                \"sheetId\": 22222,\n                \"rowId\": 33333,\n                \"columnId\": 44444\n            }\n    }\n     ]\n}\n<\/pre>

<\/p>
Let me know if this works for you!<\/p>
Cheers,<\/p>
Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":472,"urlcode":"cell-linking","name":"Cell linking"},{"tagID":563,"urlcode":"api","name":"API"}]},{"discussionID":107600,"type":"question","name":"Drop Downs - Can a Response Trigger the Cell to Change Color?","excerpt":"Hello, Is there a functionality whereby a cell changes color when someone chooses a drop-down choice? For example, my drop-down choices are: Paid Overdue Sent Is there a way to trigger the cell to change to Green if 'Paid' is chosen, Red if 'overdue' is chosen, and Blue if 'Sent' is chosen? I know there are rules I can…","snippet":"Hello, Is there a functionality whereby a cell changes color when someone chooses a drop-down choice? For example, my drop-down choices are: Paid Overdue Sent Is there a way to…","categoryID":320,"dateInserted":"2023-07-13T22:02:54+00:00","dateUpdated":"2023-07-13T22:14:14+00:00","dateLastComment":"2023-07-13T22:25:34+00:00","insertUserID":163335,"insertUser":{"userID":163335,"name":"Stef Seaker","title":"Director of Operations","url":"https:\/\/community.smartsheet.com\/profile\/Stef%20Seaker","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-07-28T19:36:08+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":163335,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-07-29T02:47:46+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":63,"score":null,"hot":3378573508,"url":"https:\/\/community.smartsheet.com\/discussion\/107600\/drop-downs-can-a-response-trigger-the-cell-to-change-color","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107600\/drop-downs-can-a-response-trigger-the-cell-to-change-color","format":"Rich","lastPost":{"discussionID":107600,"commentID":385173,"name":"Re: Drop Downs - Can a Response Trigger the Cell to Change Color?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/385173#Comment_385173","dateInserted":"2023-07-13T22:25:34+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-07-29T02:47:46+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-07-26T22:11:46+00:00","dateAnswered":"2023-07-13T22:25:34+00:00","acceptedAnswers":[{"commentID":385173,"body":"
Here is the basic process to conditionally format the background of a cell based on its contents. In this scenario, you would need to setup three format options, one for each color\/selection.<\/p>
\n    
\n        \n            \"CF<\/img><\/a>\n    <\/div>\n<\/div>\n
\n    
\n        \n            \"CF<\/img><\/a>\n    <\/div>\n<\/div>\n
\n    
\n        \n            \"CF<\/img><\/a>\n    <\/div>\n<\/div>\n
\n    
\n        \n            \"CF<\/img><\/a>\n    <\/div>\n<\/div>\n
\n    
\n        \n            \"CF<\/img><\/a>\n    <\/div>\n<\/div>\n

<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":320,"name":"API & Developers","url":"https:\/\/community.smartsheet.com\/categories\/api-developers","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=320&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":207,"limit":3},"title":"Trending in API & Developers","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
             

               

                
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