Automation - Alert Someone and then reply to the same email chain when row is updated
Hello experts,
I am trying to set up an automation workflow with Alert Someone.
- When new Row is added - Alert Someone (Row is added with information sent via Form) - works fine
- I update the Row(is a task) with further information - automation rule to Alert Someone when changes are made is applied. - works fine too
Each time I update the row, it sends a new mail. (I guess, this workflow is designed to do so)
What I am trying to achieve is whenever row is updated, it should reply to same email chain which was sent at process 1. (When new Row is added - Alert someone) *because this row is one same task
Otherwise, there will be so many new emails as it generates and sends new email each time changes are made.
Is there anyway, to achieve this? Please help!!
Best Answer
-
Andrée Starå ✭✭✭✭✭✭
Unfortunately, it's not possible at the moment, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community bymarking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Andrée Starå ✭✭✭✭✭✭
Unfortunately, it's not possible at the moment, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community bymarking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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=if(countif([due date]:[due date],<today()) = 0,\"Green\",if(count([due date]:[due date]) * .1 >countif([due date]:[due date],<today()),\"Yellow\",\"Red\")<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":111265,"type":"question","name":"Calculating fines due based on calendar date","excerpt":"Hi, I am looking for help with calculating fines based on a missed due date, and the subsequent number of calendar days past the due date. Ideally, I would like the fine to calculate in two instances. 1) if the date in \"Y1Q1 Date Payment RCVD\" is greater than the due date, OR 2). the date is blank and today's date is…","snippet":"Hi, I am looking for help with calculating fines based on a missed due date, and the subsequent number of calendar days past the due date. Ideally, I would like the fine to…","categoryID":322,"dateInserted":"2023-10-05T17:03:50+00:00","dateUpdated":null,"dateLastComment":"2023-10-05T18:35:56+00:00","insertUserID":168047,"insertUser":{"userID":168047,"name":"Stitched","url":"https:\/\/community.smartsheet.com\/profile\/Stitched","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-05T18:27:31+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":120260,"lastUser":{"userID":120260,"name":"David Tutwiler","title":"","url":"https:\/\/community.smartsheet.com\/profile\/David%20Tutwiler","photoUrl":"https:\/\/lh3.googleusercontent.com\/a-\/AOh14GiIpuCpV7Zvo9nduJmLt8ULNYObTVazzemdnIiy6w=s96-c","dateLastActive":"2023-10-05T20:38:02+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers Alumni"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":17,"score":null,"hot":3393058186,"url":"https:\/\/community.smartsheet.com\/discussion\/111265\/calculating-fines-due-based-on-calendar-date","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/111265\/calculating-fines-due-based-on-calendar-date","format":"Rich","lastPost":{"discussionID":111265,"commentID":398719,"name":"Re: Calculating fines due based on calendar date","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/398719#Comment_398719","dateInserted":"2023-10-05T18:35:56+00:00","insertUserID":120260,"insertUser":{"userID":120260,"name":"David Tutwiler","title":"","url":"https:\/\/community.smartsheet.com\/profile\/David%20Tutwiler","photoUrl":"https:\/\/lh3.googleusercontent.com\/a-\/AOh14GiIpuCpV7Zvo9nduJmLt8ULNYObTVazzemdnIiy6w=s96-c","dateLastActive":"2023-10-05T20:38:02+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers Alumni"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png","urlSrcSet":{"10":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=10\/https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png","300":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=300\/https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png","800":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=800\/https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png","1200":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1200\/https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png","1600":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1600\/https:\/\/us.v-cdn.net\/6031209\/uploads\/M47QMCUFOQU2\/image.png"},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-05T20:33:37+00:00","dateAnswered":"2023-10-05T17:40:08+00:00","acceptedAnswers":[{"commentID":398693,"body":"
I think this will work. The first part of the formula handles if a payment was received but was past the due date, and the second part handles if TODAY() is past the due date but no payment shows as received. It should return blank if neither requirements are met, so it inherently solves the third example.<\/p>
Formula<\/strong><\/p> =IF(NOT(ISBLANK([Y1Q1 Date Payment RCVD]@row)), IF([Y1Q1 Date Payment RCVD]@row > [Due Date]@row, [Y1Q1 Date Payment RCVD]@row - [Due Date]@row), IF(TODAY() > [Due Date]@row, TODAY() - [Due Date]@row))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":111252,"type":"question","name":"Convert Text to Date","excerpt":"I am looking for help to convert 20230818 ['Max Date' text formatted column] to read 08\/18\/2023 in the ['Last Activity Date' date formatted column]. However, the formula that I am using returns a value of #INCORRECT ARGUMENT SET. =DATE(VALUE(MID([Max Date]@row, 5, 2), (VALUE(RIGHT([Max Date]@row, 2), (VALUE(LEFT([Max…","snippet":"I am looking for help to convert 20230818 ['Max Date' text formatted column] to read 08\/18\/2023 in the ['Last Activity Date' date formatted column]. However, the formula that I am…","categoryID":322,"dateInserted":"2023-10-05T14:43:03+00:00","dateUpdated":null,"dateLastComment":"2023-10-05T16:30:55+00:00","insertUserID":165028,"insertUser":{"userID":165028,"name":"Heather P.","title":"Project Manager","url":"https:\/\/community.smartsheet.com\/profile\/Heather%20P.","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!jQ9z43MAzno!g06wZ9dLOEg!WMaAtvFiz-H","dateLastActive":"2023-10-05T20:23:56+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":142964,"lastUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-05T20:45:58+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":5,"countViews":31,"score":null,"hot":3393043438,"url":"https:\/\/community.smartsheet.com\/discussion\/111252\/convert-text-to-date","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/111252\/convert-text-to-date","format":"Rich","lastPost":{"discussionID":111252,"commentID":398665,"name":"Re: Convert Text to Date","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/398665#Comment_398665","dateInserted":"2023-10-05T16:30:55+00:00","insertUserID":142964,"insertUser":{"userID":142964,"name":"Ray Lindstrom","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Ray%20Lindstrom","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/5Y0KP6UKIBTU\/nY3615V0DPRZV.jpg","dateLastActive":"2023-10-05T20:45:58+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png","urlSrcSet":{"10":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=10\/https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png","300":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=300\/https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png","800":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=800\/https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png","1200":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1200\/https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png","1600":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1600\/https:\/\/us.v-cdn.net\/6031209\/uploads\/XEL3OVI7TIKD\/snag-853419.png"},"alt":"Snag_853419.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-05T15:59:30+00:00","dateAnswered":"2023-10-05T15:14:46+00:00","acceptedAnswers":[{"commentID":398634,"body":"