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User account question
We have a team license and are looking to move to an enterprise license module. I requested a call from Smartsheet using the web form and haven't heard back from anyone. Also curious to hear if others are currently using the Enterprise licensing or just adding licenses to the Team account?
Thank you
Comments
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We are using Enterprise, largly because Smartsheet was a new tool and I figured we could use the help, for at least the first year. Turns out it is worth every penny. The CSR's are quick to respond and service is very very good. Hope this helps!
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How many users do you have? We are using the Team as well, but I have a hard time with the only 50 users. When I look at the cost of going to 51+ users, it goes up by $10,000!! I am not in IT, even though I am the current admin on Smartsheet. But if we were to go up to the Enterprize, I think we would move this to IT.
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My organization started off with Enterprise and one of our contract managers was in charge of smartsheet. Once our users needed more information regarding what smartsheet was able to do, we quickly decided that IT would need to take over. I was assigned to be the Administrator and had to just upgrade from 50 to 100 licenses. Our Account Manager was able to get us upgraded easily. I have been able to gain contact with our Account Manager quickly anytime I've needed them. If you aren't hearing back from them, there may be something wrong. You may want to try to contact them again.
One of the best features is that if you have users that do not need to own or create sheets, they do not take up a license but still can add and modify any sheets they are added to. This worked for us for a while to keep us under 50. Once we started using it throughout the organization, we quickly needed more.
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Travis EmployeeHi Beth - I reached out to the representative in charge of your account and he will contact you shortly!
Categories
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I think I would just use a COUNTIFS in this situation:<\/p>
=IF(COUNTIFS({FY24 Hirevue Response Sheet Range 1}, [Evaluator Name]@row, {FY24 Hirevue Response Sheet Range 2}, [HV Candidate Name]@row) > 0, 1, \"\")<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109221,"type":"question","name":"Auto populate with current, past, or upcoming text based on year","excerpt":"I am trying to auto populate a column with \"Current\", \"Past\", or \"Upcoming\" based on the year column. So for a row with 2023, I would want \"Current\", but would want \"Past\" or \"Upcoming\" based on what's in the Year column. I've put in the following formula but get an error (#UNPARSEABLE) =IF(Year@row = YEAR(TODAY()),…","snippet":"I am trying to auto populate a column with \"Current\", \"Past\", or \"Upcoming\" based on the year column. So for a row with 2023, I would want \"Current\", but would want \"Past\" or…","categoryID":322,"dateInserted":"2023-08-21T18:28:43+00:00","dateUpdated":null,"dateLastComment":"2023-08-21T18:51:59+00:00","insertUserID":165112,"insertUser":{"userID":165112,"name":"hdierkers","title":"Associate Director Project Manager","url":"https:\/\/community.smartsheet.com\/profile\/hdierkers","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-21T18:51:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":165112,"lastUser":{"userID":165112,"name":"hdierkers","title":"Associate Director Project Manager","url":"https:\/\/community.smartsheet.com\/profile\/hdierkers","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-21T18:51:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":35,"score":null,"hot":3385288842,"url":"https:\/\/community.smartsheet.com\/discussion\/109221\/auto-populate-with-current-past-or-upcoming-text-based-on-year","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109221\/auto-populate-with-current-past-or-upcoming-text-based-on-year","format":"Rich","lastPost":{"discussionID":109221,"commentID":391688,"name":"Re: Auto populate with current, past, or upcoming text based on year","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/391688#Comment_391688","dateInserted":"2023-08-21T18:51:59+00:00","insertUserID":165112,"insertUser":{"userID":165112,"name":"hdierkers","title":"Associate Director Project Manager","url":"https:\/\/community.smartsheet.com\/profile\/hdierkers","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-21T18:51:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-21T18:51:50+00:00","dateAnswered":"2023-08-21T18:50:14+00:00","acceptedAnswers":[{"commentID":391687,"body":"
See if this works for you:<\/p>
=IF(Year@row = YEAR(TODAY()), \"Current\", IF(Year@row < Year(today()),\"Past\", IF(Year@row > YEAR(today()), \"Upcoming\", 0)))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":322,"name":"Formulas and Functions","url":"https:\/\/community.smartsheet.com\/categories\/formulas-and-functions","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&siteSectionID=0&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":10000,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
