Copy/Paste Permission Issue

I have a member of my team that attempted to copy/paste some information from a sheet where his permission level is "Editor - can share" to another sheet where his permission level is the exact same, but was told he could not. Full disclosure we have a workspace and that is his default permission level so anything added should give him that basic access.


Today he attempted to copy information from one of those pages to another and got an error message stating "You do not have sufficient permission on this sheet to make this change", but this Help Article says that he does:https://help.smartsheet.com/articles/770589-copying-a-row-to-another-sheet#:~:text=People%20with%20Owner%2C%20Admin%2C%20and,rows%20to%20a%20new%20sheet


Here are some screenshots to help!

Copy Screenshot 1.png
Copy Screenshot 2.png
Copy Screenshot 3.png
Copy Screenshot Error.png


Best Answer

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
    Answer ✓

    Double check the column names and types. If they are not an exact match and/or there is a column in the sheet he is copying from that is not in the sheet he is copying to, then the copy row will want to create a new column that has a matching name and type. You must have Admin or Owner permissions to create a new column. So the issue may not necessarily be related to permissions required to copy a row but more permissions to create a new column. You will even need to double check any "hidden" columns as those would copy over as well.


    • "Your source and destination columns should have the same column names. If the source and destination sheets have different column names or types, data from the row you copied appears in new columns to the right of the existing columns in the destination sheet. If this occurs, scroll to the right to find the data, copy it, then paste it into the desired columns."

Answers

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
    Answer ✓

    Double check the column names and types. If they are not an exact match and/or there is a column in the sheet he is copying from that is not in the sheet he is copying to, then the copy row will want to create a new column that has a matching name and type. You must have Admin or Owner permissions to create a new column. So the issue may not necessarily be related to permissions required to copy a row but more permissions to create a new column. You will even need to double check any "hidden" columns as those would copy over as well.


    • "Your source and destination columns should have the same column names. If the source and destination sheets have different column names or types, data from the row you copied appears in new columns to the right of the existing columns in the destination sheet. If this occurs, scroll to the right to find the data, copy it, then paste it into the desired columns."
  • Ah! I saw that but it didn't directly state it would give an error, so I was concerned.


    Thank you Paul!

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
@Kimberley O<\/a> <\/p>

An COUNTIFS Statement is what you are looking for.<\/p>

=COUNTIFS([Test passed?]:[Test passed?], =\"//www.santa-greenland.com/community/discussion/98633/\", [Check if customer cancelled or was no-show]:[Check if customer cancelled or was no-show], =1)<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109280,"type":"question","name":"What happened to the Solution Panel icon?","excerpt":"A week or so ago, I saw the new Solution Panel icon and found it so helpful. Last week, it was gone and I found a thread somewhere that said it should be back online 8\/21. However, it's still not there and I can't find the thread to check on updates. When will that feature be available again?","snippet":"A week or so ago, I saw the new Solution Panel icon and found it so helpful. Last week, it was gone and I found a thread somewhere that said it should be back online 8\/21.…","categoryID":321,"dateInserted":"2023-08-22T16:10:43+00:00","dateUpdated":null,"dateLastComment":"2023-08-22T16:48:34+00:00","insertUserID":165485,"insertUser":{"userID":165485,"name":"Nikki R.","title":"Project Manager","url":"https:\/\/community.smartsheet.com\/profile\/Nikki%20R.","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!nzjWX6mhAKQ!iVdXotG08bw!7wqUQE6aMh9","dateLastActive":"2023-08-22T16:42:09+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-22T19:33:12+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":25,"score":null,"hot":3385445357,"url":"https:\/\/community.smartsheet.com\/discussion\/109280\/what-happened-to-the-solution-panel-icon","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109280\/what-happened-to-the-solution-panel-icon","format":"Rich","lastPost":{"discussionID":109280,"commentID":391904,"name":"Re: What happened to the Solution Panel icon?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/391904#Comment_391904","dateInserted":"2023-08-22T16:48:34+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-22T19:33:12+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-22T16:42:20+00:00","dateAnswered":"2023-08-22T16:34:12+00:00","acceptedAnswers":[{"commentID":391895,"body":"

\n \n https:\/\/community.smartsheet.com\/discussion\/109280\/what-happened-to-the-solution-panel-icon\n <\/a>\n<\/div>\n

Hi, <\/p>

I hope you're well and safe!<\/p>

They slowed down the rollout, but it's coming.<\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic week!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109273,"type":"question","name":"If there is no info in the second date column leave the formula cell empty or say \"incomplete\"","excerpt":"I can either get the calculation to work or I can get it to say Incomplete when the second date is empty. How do I get it to do both?","snippet":"I can either get the calculation to work or I can get it to say Incomplete when the second date is empty. How do I get it to do both?","categoryID":321,"dateInserted":"2023-08-22T15:32:56+00:00","dateUpdated":null,"dateLastComment":"2023-08-22T15:50:17+00:00","insertUserID":165479,"insertUser":{"userID":165479,"name":"Chris_Lloyd","url":"https:\/\/community.smartsheet.com\/profile\/Chris_Lloyd","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!BJPvQS46LfI!5FMteRIPY_o!hcfpPpI27mo","dateLastActive":"2023-08-23T00:05:27+00:00","banned":0,"punished":0,"private":true,"label":"✭"},"updateUserID":null,"lastUserID":165479,"lastUser":{"userID":165479,"name":"Chris_Lloyd","url":"https:\/\/community.smartsheet.com\/profile\/Chris_Lloyd","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!BJPvQS46LfI!5FMteRIPY_o!hcfpPpI27mo","dateLastActive":"2023-08-23T00:05:27+00:00","banned":0,"punished":0,"private":true,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":22,"score":null,"hot":3385438993,"url":"https:\/\/community.smartsheet.com\/discussion\/109273\/if-there-is-no-info-in-the-second-date-column-leave-the-formula-cell-empty-or-say-incomplete","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109273\/if-there-is-no-info-in-the-second-date-column-leave-the-formula-cell-empty-or-say-incomplete","format":"Rich","tagIDs":[254],"lastPost":{"discussionID":109273,"commentID":391859,"name":"Re: If there is no info in the second date column leave the formula cell empty or say \"incomplete\"","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/391859#Comment_391859","dateInserted":"2023-08-22T15:50:17+00:00","insertUserID":165479,"insertUser":{"userID":165479,"name":"Chris_Lloyd","url":"https:\/\/community.smartsheet.com\/profile\/Chris_Lloyd","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!BJPvQS46LfI!5FMteRIPY_o!hcfpPpI27mo","dateLastActive":"2023-08-23T00:05:27+00:00","banned":0,"punished":0,"private":true,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/0RVDWZJTQ4LD\/smartsheet.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Smartsheet.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-22T15:50:00+00:00","dateAnswered":"2023-08-22T15:48:37+00:00","acceptedAnswers":[{"commentID":391857,"body":"

I think this will do what you are looking for:<\/p>

=IF(ISDATE([ASSMT DATE]@row), IF(ISDATE([AUTH'D DATE]@row), [AUTH'D DATE]@row - [ASSMT DATE]@row, \"Incomplete\"))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":4972,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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