Add yet another person to the list who finds this feature annoying and unnecessary. A year and a half later and still no option to change it. Between this and the bug sending out duplicate emails on update requests, I have all but given up on trying to implement this. I'm sorry, but this software is a joke.
I am willing to provide any information needed to help fix it, as I think it has a lot of promise, but given how long these enhancement requests have been ignored, I don't have much faith it will do any good. I may look back at it in another 6 months to a year, but right now, it has way too many bugs.
Yes, this would be wonderful. Especially with all the new approval workflows, it would be great to NOT receive confirmation that I've approved/denied something. I'm doing about 50 approvals a day (at least), and therefore I receive about 100 emails. Would be so nice to be able to turn off the confirmation!
I am setting this up for extra work orders to project managers in the field and the fact they are getting twice the amount of emails due to this forced confirmation email is absurd and potentially forcing me to find another program for this workflow.
Our organization found a work-around to this problem, but it is not done through smartsheets and requires getting help from your IT administrators
We needed to use a smartsheets update request to pull in semi-sensitive information that we didn't want to have kicked back in an email (the whole point of using the smartsheets form was to keep sensitive data out of emails in the first place). our organization utilizes Office 365 so the IT admins set up a rule to automatically delete any email that contained "Update Confirmation: - the name of the smartsheet" in the subject line. Now these emails are automatically deleted without any of the form submitters being the wiser
these office 365 rules are pretty robust, so they could be tailored to delete all or any specific update confirmations.
I agree that this should be an easy thing to toggle on and off within smartsheets, but hopefully this work-around is helpful in the meantime
@Andrée Staråthis doesn't get Smartsheet off the hook, if anything reading all of the comments and the lack of response from Smartsheet I'm second guessing implementation for us.
I agree with all of the comments above. I feel like this isn't something that should require a work around with IT, but that Smartsheet should be able to easily add a function to where we can disable this notification if we would like to.
I also submitted a request about this issue and am really hoping SmartSheet does something about this soon.
Agreed. I cannot believe this issue has been open for a year and a half, with multiple enhancement requests, and still there is not an option to disable "update confirmation" emails
Agree that the "Confirmation: Your update has been submitted" emails are annoying and we need an option to disable these at the workspace or sheet level. I already submitted my request at the link Andree Stara provided, but am posting here to add to the thread.
Add a \"Created By\" column in your sheet and turn on \"Required smartsheet login to access your form\" in your form setting. So that whoever fills out the form, their email id will be automatically captured in \"created by\" column. This will replace your \"Requestor Name\" column. <\/p>
Andrée Starå ✭✭✭✭✭✭
DavidHB ✭
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