缩进/Outdent grayed out
HI All,
I've scenario where I have a filled row, I copy it and paste it just after copied one
Then I can't indent/outdent pasted one as buttons are greyed out
This happens when I copy the row that is locked. Pasted one comes as unlocked but still I can't change its hierarchy
If I copy in same way the unlocked row, pasted one's hierarchy can be changed
Is that normal behavior? That, even if pasted row is unlocked, it's still somehow blocked from indenting?
Best
Marcin
Answers
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Genevieve P. Employee AdminHi@Marcin
Where are you pasting these new rows? Keep in mind that in order to create hierarchy, data needs to exist in both the parent and child rows. This means if you paste your information beneath an empty row, it won't be able to be indented. (See:Hierarchy: Indent or Outdent Rows).
I've tested on a sheet where I have Editor permissions, and I can copy the row information from locked row, paste it in another row, and then indent this new row (as long as there's information in the row above where I pasted).
If you're experiencing something different, I would suggest taking screen captures of each step of your process and contacting Smartsheet Support with the name of the sheet (or direct URL) so they can troubleshoot this with you in a private channel.
Cheers,
Genevieve
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Marcin ✭✭✭
Genevieve,
Thanks.
I'm copying populated locked row & pasting just under it.
A bit confused as I just got an answer from smartsheet support that this is by design that you can't indent first row that is under locked row if not owner/admin... :-(
"At this time, shared users (with or without license) with editor permissions are unable to indent thevery first rowunder a locked row. The reason behind that was because only the sheetownerandadminscan edit locked rows. When a shared user witheditorpermissions tries to indent the very first row under a locked row, they aretechnically editingthelocked rowbecause they are trying make it a parent row (for more information"
Best
Marcin
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Genevieve P. Employee Admin
Hi@Marcin
My apologies! You are absolutely correct; I assumed you were pasting the new row in a completely different location (which is what I tested). You can paste this row below an unlocked row and indent it there, but as Support has indicated, if you're pasting this row directly beneath a Locked row and you only have Editor permissions you won't be able to make that locked row a Parent.
Thank you for clarifying and I'm glad you received the correct answer from Support.
Cheers,
Genevieve
Categories
@Shawn_K2<\/a> UGH I make a mistake. I copied your formula without looking at it close enough 😜<\/span><\/p> try =COUNTIFS({CPR Request Type}, HAS(@cell, \"VAVE\"))<\/p>"},{"commentID":382446,"body":" @Shawn_K2<\/a> <\/p> =COUNTIFS({CPR Request Type}, HAS(@cell, \"VAVE\"), {CPR Brand}, HAS(@cell, \"ING\"))<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]},{"discussionID":106847,"type":"question","name":"Missing drop-down options in my filter selections. 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When I cut the character count under 100<\/strong>, they appear as options to filter by.\"<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=341&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5409,"limit":3},"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
<\/p>
