How can I regain access to a sheet with errorCode 48?

Norrin
Norrin ✭
inSmartsheet Basics

I lost access to this sheet yesterday morning while using it, as did everyone who the sheet was shared with. How can I regain access to the sheet? I submitted a ticket yesterday and haven't heard anything back on it yet. I've logged in from a different browser. I've logged out and then re-logged back in. I even tried logging in using a VPN and without it to be sure. The sheet is not available, and none of the data linked to it is flowing to other sheets. I just need to know if anyone can help. This sheet is critically important.


Screen Shot 2022-05-02 at 2.04.27 PM.png
Screen Shot 2022-05-03 at 9.43.40 AM.png


Tags:
· Share on Facebook Share on Twitter

Answers

Categories

\n \n https:\/\/community.smartsheet.com\/discussion\/108888\/is-it-possible-to-url-query-an-embedded-form\n <\/a>\n<\/div>\n

Hi,<\/p>

I hope you're well and safe!<\/p>

Unfortunately, as far as I know, it's not possible now (if you mean that the Query should be included in the URL to Dashboard, it's only possible in the URL to the form), but it's an excellent idea!<\/p>

Please submit this as a Product Feedback or Idea <\/strong>(If it hasn't been added already)<\/em><\/strong> when you have a moment.<\/strong><\/a><\/p>

How would you like to use it? What's the use case?<\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":204,"urlcode":"Forms","name":"Forms"},{"tagID":254,"urlcode":"Formulas","name":"Formulas"},{"tagID":292,"urlcode":"Dashboards","name":"Dashboards"},{"tagID":530,"urlcode":"url","name":"URL"}]},{"discussionID":108886,"type":"question","name":"Why does a user show an email address?","excerpt":"When I'm adding users to Assigned, it usually shows the First Name Last Name, but sometimes it just shows the email address. How do I fix this? See screenshot example.","snippet":"When I'm adding users to Assigned, it usually shows the First Name Last Name, but sometimes it just shows the email address. How do I fix this? See screenshot example.","categoryID":321,"dateInserted":"2023-08-12T18:59:03+00:00","dateUpdated":null,"dateLastComment":"2023-08-12T20:33:33+00:00","insertUserID":128842,"insertUser":{"userID":128842,"name":"Karen Bruer","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Karen%20Bruer","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5MPAuTrWZX4!elHDp9qhGX4!HMSKFvshvfI","dateLastActive":"2023-08-13T15:19:32+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":null,"lastUserID":161632,"lastUser":{"userID":161632,"name":"SteyJ","title":"Jacob Stey","url":"https:\/\/community.smartsheet.com\/profile\/SteyJ","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5Zjq-V_rc4o!zmkrczO71bo!6kwXWfi9FUH","dateLastActive":"2023-08-13T15:59:45+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":21,"score":null,"hot":3383739756,"url":"https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address","format":"Rich","lastPost":{"discussionID":108886,"commentID":390375,"name":"Re: Why does a user show an email address?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390375#Comment_390375","dateInserted":"2023-08-12T20:33:33+00:00","insertUserID":161632,"insertUser":{"userID":161632,"name":"SteyJ","title":"Jacob Stey","url":"https:\/\/community.smartsheet.com\/profile\/SteyJ","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5Zjq-V_rc4o!zmkrczO71bo!6kwXWfi9FUH","dateLastActive":"2023-08-13T15:59:45+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/I85D28MOQEGC\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-13T15:20:11+00:00","dateAnswered":"2023-08-12T20:33:33+00:00","acceptedAnswers":[{"commentID":390375,"body":"

\n \n https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address\n <\/a>\n<\/div>\n

You can have them update their contact card by going to Settings -> Personal Settings<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108879,"type":"question","name":"Not all recipients are receiving automated emails","excerpt":"Hello. I have many sheets with automation and i have one that is giving me an issue. I am getting the above email notice from smartsheets for this one automation on one sheet. I have double checked that the restrictions are set to \"Unrestricted\". See attachments. Thank you! Any ideas what is happening or how to fix it?","snippet":"Hello. I have many sheets with automation and i have one that is giving me an issue. I am getting the above email notice from smartsheets for this one automation on one sheet. I…","categoryID":321,"dateInserted":"2023-08-11T22:17:59+00:00","dateUpdated":null,"dateLastComment":"2023-08-12T15:59:01+00:00","insertUserID":165014,"insertUser":{"userID":165014,"name":"David Sprague","title":"Fire Chief","url":"https:\/\/community.smartsheet.com\/profile\/David%20Sprague","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-12T22:17:23+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-13T15:40:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":36,"score":null,"hot":3383650020,"url":"https:\/\/community.smartsheet.com\/discussion\/108879\/not-all-recipients-are-receiving-automated-emails","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108879\/not-all-recipients-are-receiving-automated-emails","format":"Rich","lastPost":{"discussionID":108879,"commentID":390368,"name":"Re: Not all recipients are receiving automated emails","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390368#Comment_390368","dateInserted":"2023-08-12T15:59:01+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-13T15:40:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-12T22:18:07+00:00","dateAnswered":"2023-08-12T15:04:58+00:00","acceptedAnswers":[{"commentID":390360,"body":"

Hi @David Sprague<\/a>, <\/p>

I hope you're well and safe!<\/p>

There's a known issue at the moment.<\/p>

I'll get back to the post if I can find the thread.<\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":4943,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

Trending in Smartsheet Basics

  • Is it possible to URL-Query an embedded form?

    I am wondering if it is possible to prefill an embedded form on a dashboard by referencing the form in the dashboard URL?

  • Why does a user show an email address?

    When I'm adding users to Assigned, it usually shows the First Name Last Name, but sometimes it just shows the email address. How do I fix this? See screenshot example.

  • Not all recipients are receiving automated emails

    Hello. I have many sheets with automation and i have one that is giving me an issue. I am getting the above email notice from smartsheets for this one automation on one sheet. I have double checked that the restrictions are set to "Unrestricted". See attachments. Thank you! Any ideas what is happening or how to fix it?

Help shape the future of Smartsheet.
Share your ideas and feature requests.

 Watch video