Azure DevOps to SmartSheet - Updating a Row in SS when DevOps changes

Now that Automate.io is going away and they worked out a deal with Zapier, how does one update a row without knowing the RowID?

I reached out to Zapier and they said that Smartsheet is who handles that development not them.

So, is smartsheet going to allow us to locate a DevOps Ticket ID and then update that row? Like we did with Automate.io?

Or does someone know a workaround?

Answers

  • Hi,

    This kind of operation can be done with the official API and need custom work to be build. If you interested please contact us.

    Etienne.

  • Hi,<\/p>

    This kind of operation can be done with the official API and need custom work to be build. If you interested please contact us.<\/p>

    Etienne.<\/p>","bodyRaw":"[{\"insert\":\"Hi,\\nThis kind of operation can be done with the official API and need custom work to be build. If you interested please contact us.\\nEtienne.\\n\"}]","format":"rich","dateInserted":"2022-06-06T11:48:56+00:00","insertUser":{"userID":105856,"name":"Etienne Mermillod","url":"https:\/\/community.smartsheet.com\/profile\/Etienne%20Mermillod","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!mjjbH0nZWJQ!cu9Yh9XS-Xo!wwrdU3Cq-QN","dateLastActive":"2023-10-11T15:29:31+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"displayOptions":{"showUserLabel":false,"showCompactUserInfo":true,"showDiscussionLink":false,"showPostLink":false,"showCategoryLink":false,"renderFullContent":false,"expandByDefault":false},"url":"https:\/\/community.smartsheet.com\/discussion\/comment\/332024#Comment_332024","embedType":"quote"}"> https://community.smartsheet.com/discussion/comment/332024#Comment_332024

    We can do that work also, but we don't want to spend that type of money and time. Automate.io did it without issue, but Zapier said they cannot and they blame it on Smartsheets, not their system.

A good example would be something like a dropdown column being restricted to only allow values within the column properties.<\/p>
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<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":94479,"type":"question","name":"Data Mesh questions - sort and deletion","excerpt":"Hi all I have 2 questions please. When you complete a data mesh to add a new row - it adds it to the target sheet but to the bottom of the sheet. Is there a way you can sort the rows on your source sheet and it will sort in your target sheet? - If not then is there an automation that I can set per target sheet to sort the…","snippet":"Hi all I have 2 questions please. When you complete a data mesh to add a new row - it adds it to the target sheet but to the bottom of the sheet. Is there a way you can sort the…","categoryID":343,"dateInserted":"2022-08-19T17:04:02+00:00","dateUpdated":null,"dateLastComment":"2023-10-25T12:51:23+00:00","insertUserID":80556,"insertUser":{"userID":80556,"name":"Roshni Verappan","url":"https:\/\/community.smartsheet.com\/profile\/Roshni%20Verappan","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-25T20:10:30+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-10-26T09:18:36+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":309,"score":null,"hot":3359169325,"url":"https:\/\/community.smartsheet.com\/discussion\/94479\/data-mesh-questions-sort-and-deletion","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/94479\/data-mesh-questions-sort-and-deletion","format":"Rich","lastPost":{"discussionID":94479,"commentID":401562,"name":"Re: Data Mesh questions - sort and deletion","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401562#Comment_401562","dateInserted":"2023-10-25T12:51:23+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-10-26T09:18:36+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2022-08-26T21:32:26+00:00","dateAnswered":"2022-08-23T11:09:56+00:00","acceptedAnswers":[{"commentID":340710,"body":"

Hi @Roshni Verappan<\/a> <\/p>

1 . DataMesh adds new rows to the bottom of the sheet, as you've found. If you need your sheet constantly sorted, I would recommend building a Report<\/strong> off of the destination sheet to bring in all the rows from this second sheet in the order you'd like! <\/p>

A Report will automatically Sort based on your Report criteria as new rows are added to the source sheet. (See: Build a row report<\/a> & Sort Your Report Results with Report Builder<\/a>)<\/p>


<\/p>

2 . DataMesh currently does not delete rows from the Destination sheet, no. The row in the destination will no longer be updated as there is no match in the Source sheet, and the Run Config will confirm that you have rows in the destination that don't match your Source:<\/p>

\n
\n \n \"Screen<\/img><\/a>\n <\/div>\n<\/div>\n

What I would personally do in this instance is add a helper column in my destination sheet that does a quick check into your Source sheet. For example:<\/p>

=COUNTIF({Unique Column Source Sheet}, [Unique Column]@row)<\/p>

Then if this formula returns 0 (the current row does not have a matching value in the source sheet), you can set up a couple of automations based on this helper column... for example Conditional Formatting<\/a>, or exclude those rows from your Report<\/a>, or a daily automation <\/a>to move those rows<\/a> to an Archive sheet. <\/p>

Cheers!<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":73615,"type":"question","name":"Data loss with Salesforce Connector","excerpt":"I am experiencing data loss with the Salesforce Connector where the Workflow account is overwriting user submitted data with a null value. For the first incident, deleting the field from the workflow, deleting the column from the sheet, and re-adding the field to the workflow seemed to stop the erratic behavior. However we…","snippet":"I am experiencing data loss with the Salesforce Connector where the Workflow account is overwriting user submitted data with a null value. For the first incident, deleting the…","categoryID":343,"dateInserted":"2020-12-02T16:12:25+00:00","dateUpdated":"2022-06-14T14:37:30+00:00","dateLastComment":"2023-10-24T16:06:45+00:00","insertUserID":48936,"insertUser":{"userID":48936,"name":"Gbur","url":"https:\/\/community.smartsheet.com\/profile\/Gbur","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-24T16:08:06+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"updateUserID":91566,"lastUserID":151863,"lastUser":{"userID":151863,"name":"Amy.Mizzi.RP","url":"https:\/\/community.smartsheet.com\/profile\/Amy.Mizzi.RP","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!--lodyZeIaI!WSnr3s4OMDI!xMBP55ynZXJ","dateLastActive":"2023-10-25T14:30:06+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":7,"countViews":95,"score":null,"hot":3305093350,"url":"https:\/\/community.smartsheet.com\/discussion\/73615\/data-loss-with-salesforce-connector","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/73615\/data-loss-with-salesforce-connector","format":"Rich","lastPost":{"discussionID":73615,"commentID":401419,"name":"Re: Data loss with Salesforce Connector","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/401419#Comment_401419","dateInserted":"2023-10-24T16:06:45+00:00","insertUserID":151863,"insertUser":{"userID":151863,"name":"Amy.Mizzi.RP","url":"https:\/\/community.smartsheet.com\/profile\/Amy.Mizzi.RP","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!--lodyZeIaI!WSnr3s4OMDI!xMBP55ynZXJ","dateLastActive":"2023-10-25T14:30:06+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2020-12-20T15:12:04+00:00","dateAnswered":"2020-12-15T23:09:03+00:00","acceptedAnswers":[{"commentID":272000,"body":"

Hi @Gbur<\/a> <\/p>

I can see that our higher-tiered Escalations team in Support is currently investigating the data loss issues you're experiencing with the Salesforce Connector. They will be your best resource for troubleshooting and resolving the behavior.<\/p>

Thanks,<\/p>

Ben<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=343&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-dateLastComment&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":712,"limit":3},"title":"Trending Posts","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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