No public access to forms

jacquedale
jacquedale ✭✭✭✭
inSmartsheet Basics

I have a form that I want anyone to access, as long as they have the link. When I try to visit the link (while not signed into Smartsheet) I am routed to the login/signup page. I have double checked the settings and all seems right. Am I doing something wrong.


image.png


· Share on Facebook Share on Twitter

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi@jacquedale

    I hope you're well and safe!

    Check the account settings as well, so there are no constraints that don't allow you to share it publicly.

    Was that the issue?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    ✅了我的帖子(s)帮助或回答你吗r question or solve your problem? Please support the Community bymarking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

    · Share on Facebook Share on Twitter
  • Jeff Reisman
    Jeff Reisman ✭✭✭✭✭✭

    @jacquedale

    It's possible that those permissions set on the form are being overridden by an org-level restriction. If you're a System Admin for your Smartsheet org, you can fix this in the Admin Center. If you're not, check with your Smartsheet System Admin and see if they would be okay with changing this setting under Admin center -> Security & Controls -> Permissions.


    image.png


    Regards,

    Jeff Reisman,IT Business Analyst & Project Coordinator,Mitsubishi Electric Trane US

    链接:Smartsheet Functions Help Pages链接:Smartsheet Formula Error Messages

    If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!

    · Share on Facebook Share on Twitter
  • jacquedale
    jacquedale ✭✭✭✭

    I was able to get into the admin center, but I don't have a permissions listing specifically for "forms" as you shared. Here is what mine looks like.


    image.png


    · Share on Facebook Share on Twitter
  • Jeff Reisman
    Jeff Reisman ✭✭✭✭✭✭

    @jacquedaleOK, that makes sense if you're not on an Enterprise account.

    image.png

    "By default, all forms are anonymous and available to anyone with a link to the form. You can limit form access to people with a Smartsheet login or to people on your Smartsheet account via the safe sharing list."

    Is it possible you have more than one form on that sheet, and the URL you're using goes to one with more strict access settings?

    Otherwise, try saving the form as a duplicate and see if the duplicate has the same issue. Maybe something just a little messed up behind the scenes.

    Regards,

    Jeff Reisman,IT Business Analyst & Project Coordinator,Mitsubishi Electric Trane US

    链接:Smartsheet Functions Help Pages链接:Smartsheet Formula Error Messages

    If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!

    · Share on Facebook Share on Twitter
  • Jeff Reisman
    Jeff Reisman ✭✭✭✭✭✭

    @jacquedaleThe other thing I just thought of - Smartsheet could be trying to force you to log in since there's most likely a Smartsheet cookie in your browser.

    Try going to the link in private/icognito mode, or using a different browser than you normally use. We use Chrome mostly, but I created a second profile in the Edge browser to use when I want to log in using a free collaborator account from outside my org for testing purposes.

    Regards,

    Jeff Reisman,IT Business Analyst & Project Coordinator,Mitsubishi Electric Trane US

    链接:Smartsheet Functions Help Pages链接:Smartsheet Formula Error Messages

    If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!

    · Share on Facebook Share on Twitter

Categories

The individual URLs will not change. They are tied to the Sheet ID which is hard set to that sheet regardless of location.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":265,"urlcode":"reports","name":"Reports"}]},{"discussionID":112251,"type":"question","name":"Compressing based on a column label different row data points in one cell","excerpt":"Hi all. I am trying to do a rather complex operation on Smartsheet, generally performed in programming. I have two different sheets: one for Departments and another one for teams. Both sheets can be linked through the interrelation they have, although the teams sheet have multiple times the department across rows (E-G:…","snippet":"Hi all. I am trying to do a rather complex operation on Smartsheet, generally performed in programming. I have two different sheets: one for Departments and another one for teams.…","categoryID":321,"dateInserted":"2023-10-27T12:05:54+00:00","dateUpdated":null,"dateLastComment":"2023-10-27T16:03:56+00:00","insertUserID":163137,"insertUser":{"userID":163137,"name":"Adrià Termes","title":"Intelligent Automation","url":"https:\/\/community.smartsheet.com\/profile\/Adri%C3%A0%20Termes","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-10-28T06:58:13+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":113581,"lastUser":{"userID":113581,"name":"Matthew J McAteer","url":"https:\/\/community.smartsheet.com\/profile\/Matthew%20J%20McAteer","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!zDFUs7dXyHo!7bFXOzNnVPw!fm5dCHPC2D9","dateLastActive":"2023-10-27T20:02:26+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":30,"score":null,"hot":3396832790,"url":"https:\/\/community.smartsheet.com\/discussion\/112251\/compressing-based-on-a-column-label-different-row-data-points-in-one-cell","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112251\/compressing-based-on-a-column-label-different-row-data-points-in-one-cell","format":"Rich","tagIDs":[254],"lastPost":{"discussionID":112251,"commentID":402038,"name":"Re: Compressing based on a column label different row data points in one cell","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/402038#Comment_402038","dateInserted":"2023-10-27T16:03:56+00:00","insertUserID":113581,"insertUser":{"userID":113581,"name":"Matthew J McAteer","url":"https:\/\/community.smartsheet.com\/profile\/Matthew%20J%20McAteer","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!zDFUs7dXyHo!7bFXOzNnVPw!fm5dCHPC2D9","dateLastActive":"2023-10-27T20:02:26+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png","urlSrcSet":{"10":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=10\/https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png","300":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=300\/https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png","800":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=800\/https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png","1200":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1200\/https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png","1600":"https:\/\/us.v-cdn.net\/cdn-cgi\/image\/fit=scale-down,width=1600\/https:\/\/us.v-cdn.net\/6031209\/uploads\/QYFA2XRWG5PR\/image.png"},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-27T16:01:43+00:00","dateAnswered":"2023-10-27T13:27:29+00:00","acceptedAnswers":[{"commentID":402001,"body":"

Hi @Adrià Termes<\/a> <\/p>

You can do this using a cross sheet reference.<\/p>

=JOIN(COLLECT({TeamTeam}, {TeamDepartment}, Department@row), \", \")<\/p>

TeamTeam references the Team column on the Team sheet, and TeamDepartment references the Department column on the Team sheet.<\/p>

Hope this helps.<\/p>

Matthew<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"formulas","name":"Formulas"}]},{"discussionID":112256,"type":"question","name":"Dashboard Views","excerpt":"It would be helpful to know how many views a dashboard is getting to see if it's effective","snippet":"It would be helpful to know how many views a dashboard is getting to see if it's effective","categoryID":321,"dateInserted":"2023-10-27T13:16:00+00:00","dateUpdated":"2023-10-27T14:23:56+00:00","dateLastComment":"2023-10-27T14:24:23+00:00","insertUserID":153592,"insertUser":{"userID":153592,"name":"nancy.mina","url":"https:\/\/community.smartsheet.com\/profile\/nancy.mina","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!WTjeHghqMDQ!hHtd4ZRALXo!6Fyi9bnhkuz","dateLastActive":"2023-10-27T14:07:03+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":91566,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-10-27T16:19:28+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":19,"score":1,"hot":3396831323,"url":"https:\/\/community.smartsheet.com\/discussion\/112256\/dashboard-views","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/112256\/dashboard-views","format":"Rich","lastPost":{"discussionID":112256,"commentID":402018,"name":"Re: Dashboard Views","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/402018#Comment_402018","dateInserted":"2023-10-27T14:24:23+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-10-27T16:19:28+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-10-27T14:24:11+00:00","dateAnswered":"2023-10-27T13:38:24+00:00","acceptedAnswers":[{"commentID":402006,"body":"

Hey @nancy.mina<\/a> <\/p>

If you're either the Owner or the Admin of a Dashboard on a Business or Enterprise plan, you can see Views by going to the Activity Log<\/strong> of the Dashboard (File > Activity Log).<\/p>

Here you can add a Date Range and filter by the Views action:<\/p>

\n
\n \n \"Screenshot<\/img><\/a>\n <\/div>\n<\/div>\n

Can you clarify if this resolves your current request or if you had more specifics to your Idea?<\/p>

Thanks!<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":1},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5206,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

Trending in Smartsheet Basics

  • Moving Reports and Source Sheets to a new folder under existing Workspace

    I want to create a new subfolder under my existing Workspace that already contains Source sheets for each individual with their corresponding Reports. I want to do this because we are adding new company Divisions to the same Workspace. If I do this, will each already existing person's report still have the same URL? The…

  • Compressing based on a column label different row data points in one cell

    Hi all. I am trying to do a rather complex operation on Smartsheet, generally performed in programming. I have two different sheets: one for Departments and another one for teams. Both sheets can be linked through the interrelation they have, although the teams sheet have multiple times the department across rows (E-G:…

  • Dashboard Views

    It would be helpful to know how many views a dashboard is getting to see if it's effective

Help shape the future of Smartsheet.
Share your ideas and feature requests.

 Watch video