- How to set the reply-to on notification emails?
Hi, When the automation send notification emails, most of the time the reply-to is the sheet owner but sometimes it is the person who modified the sheet. Looking at the documentation, I found this article: Overview of Automated Notifications Sent via Smartsheet | Smartsheet Learning Center The article says this: "In most…
- Does anyone know why a link to an attachment would expire in 14 days instead of 30?
We have created automation to generate a document based on a submitted request. Automation then sends an email with link to our case queue to be parsed out to the appropriate people. Everything I can find on attachment links indicates they expire in 30 days or when accessed 100 times. Our attachment links expired in 14…
- incorrect routing of workflow delivery alerts
Change in ownership, but the creator of this sheet is still being pinged. Aside from "save as new" under new owner account, any suggestions to correct this routing? Thanks
- Copying Emails from Outlook into Contact Cells in Smartsheets
I'm sure there is a simpler way to do this, but I'm not sure how. I want to copy and paste emails into a contact cell in my Smartsheets. When I copy them from out look it retains the format like this and doesn't recognize that person as a Smartsheet contact. Obviously, I can type in the names and their contacts will come…
- aut单独答复电子邮件地址o emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
- Comments does not target the people when used @
Hi all, I'm using work apps to collaborate with multiple depts. I have collaborator access and when my team uses @sample name to target someone to get notified, 1. the names don't take @, and 2. no one is getting notified. I really need some help here to figure this out. I am not sharing a workspace, I'm using a report in…
- Editable Update Request Title, remove: "You have 1 update to complete" text
It would be nice for the ability to remove the “Request for information” from the top of the email.
- Automation isn't updating my email subject line as I had entered - what am I doing wrong?
Hello, I am having issues with automations not updating to show the custom subject line I entered for emails. I am not sure what I am doing incorrectly. Can someone please review the screenshots below and advise me? Thank you! Here is what I expected to see in my email: Here is what I got:
- Change of primary email address
Hi community, i'm trying to change my professional primary email address to access smartsheet but i've got stuck. I'm following the instructions detailed here https://help.smartsheet.com/articles/2392037-change-the-email-address-used-with-your-smartsheet-account but i don't get by any means the confirmation request in the…
- CAN'T EMAIL GROUPS
With the recent updates, our spreadsheets have lost the ability to email attachments or files to groups. We can send them to individual users, but the groups that we created with various emails will no longer work. We are getting an error message. The option to email a group still pops up, it just won't email to groups…
