- Callback service with zoom for urgent TechSupport
Our account has direct phone support included. However because of bad audio quality and most of all the missing ability to share the screen it would be awesome to be able to write a quick message somewhere, that I need help and the Smartsheet support sends me a zoom invite asap to clarify the issue.
- Formula help with SUMIFS. Would like to incorporate an IFMAX in there somehow.
Here's the headers in one sheet and a few example rows to picture what I'm looking to do. So project 8 for example might see his engagement go up from Facture (invoice) 9.6 to 9.7. The engagement of PO ending in 1258 went from 888888 to 999999. That's a scenario that might happen which I'm trying to capture in a formula.…
- NEW: Get Help page in the Community
Hey Community, It's been incredible seeing the growth in members and discussions here in the Community over the last few years. Based on your feedback, we've expanded to have multiple ways to join in, engage, and connect with fellow members! Today we have a new page for you to check out: a section specific to support: Get…
- Column Titles Appearing in Metric Widgets
I was recently building a dashboard and found that column titles were appearing in the metric widgets I was creating. Usually this widget would never such column titles. It was whatever was selected in the reference sheet. Does anyone know how to fix this? I do not want column titles showing up in these widgets. Example…
- Start date auto update?
Hi, everyone. I'm very new to using Smartsheet and am having some troubles regarding start/finish dates. I'm trying to find and use the correct formula/automation to change the start dates if the previous job task has run over its allocated time. For example, I use Smartsheet to schedule trades for job sites, if a tiler…
- Can you Log a Cell In time?
Within my project sheet I have formulas set up to show me the present of Target duration vs actual completion date. The parentage in cell will change as we close out projects. Is there a way to track/Log this cell as it changes so that I can create a line graph to see our patterns over time?
- Technical Support Horrible
We are new to Smartsheet and we are on an Enterprise plan. I had three interactions with support so far and all three have been horrible. First one was regarding this: Populating Contact List Dropdown — Smartsheet Community. I got more information from the community than the actual support case I opened online. The…
- Gantt Chart Display and Behavior - Open to today's date mysteriously gets unchecked.
After I have checked Open to today's date for my project setting, it gets unchecked in a couple of minutes. Is anyone else experiencing this? https://help.smartsheet.com/articles/765755-modifying-project-settings#toc-customize-the-gantt-chart-display-and-behavior
- Paid for ProSupport but can't access it
I upgraded my business plan to include pro support. However, there are no phone numbers listed under the Contact Us section. My only option is to file a support ticket. On 6/5, I emailed Daniel Tiner, the sales rep who completed the purchase for me. I have not received a response. This is very frustrating as I paid for the…
- Implement the capability to allow records to be moved to a different row and remain intact
这是在引用the support case #06202095: https://supportportal.smartsheet.com/s/case/5005a00002WaZM4AAN/issue-with-data-insertion-and-moving-them-see-detailed-description Summary of the case I use a plugin called Smartsheet for Jira Connector to sync data between Jira and smartsheet. The issue is that when I…
