- Is there a way to request weekly updates on new columns every week?
The use case is our department leads will submit an update for a week showing the estimated billable hours and notes associated for reasoning. Then the following week, they will need to submit an update of actual billable hours and then the variance. They will need to complete this process every single week for all of the…
- Drag & Drop Emails from Outlook to Smartsheet in Chrome & Email is Deleted from Outlook
When dragging the email from my Outlook window to Smartsheet in Google Chrome it removes the file from my Outlook entirely and the email is gone. I tested this in MS Edge and confirmed it does not happen when using Edge; the file copies and uploads to Smartsheet without deleting it from Outlook. * Windows 10 Pro for…
- Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
- Managing Multiple Weekly Update Requests
Hi - Wondering if anyone here can help. Our IT organization has a master source sheet tracking all the project requests for the team. Requests are made through a Smartsheet form which inserts a row on the master source sheet. As part of the development request, the PMO send out weekly automated update request to each of…
- 而是你能添加一个批准或行动n directly to a notification?
Hello - I am new to Actions and Alerts. I would like to set up a workflow to allow our team to submit travel requests for their managers for approval. I have my form and sheet set up fine, and the workflow seems to be working correctly and notifying the indicated approver via e-mail. However, it looks like the approver…
- Ability to disable update request confirmation emails
It would be wonderful to have a way to customize the update request emails so that the end-user that's making the update does NOT have the option to get a copy of their responses/receive a confirmation email that contains the link of the sheet. Why have this feature? So that it's possible to allow teams to send external…
- Smartsheet's Dynamic View blocked in China
Hi, My team and I set up a process to request updates to our partners in mainland China using Dynamic View. Two weeks ago, we started to receive notifications from our partners that they can't create their Smartsheet accounts to access the Dynamic View, or even worst, those who were able to set up their account 1 or 2…
- Update Request Automation has stopped working
I have an automation set up to send an Update request for when a row changes, to an email address inputted on the row. It has been working for a while, and still works for most email addresses, but for some reason has now stopped working for just a few emails. Is there a reason for this? Settings have been checked and all…
- How to create a survey that will track who has responded?
I need to survey a group of people and we require a 100% response rate. If I just send a link to a survey form out, I can't see who has not responded. I have figured out that I can load the names of the survey pool and use an automated update request as my survey, but the update form is extremely limited in formatting…
- Automatically Check "CC me" whenever sending rows
My organization regularly sends rows in requests to other team members to review. I would love the option to automatically check the "CC me" box whenever I am sending rows. This option could be togglable in settings. This will help increase efficiency in the workflows of many and ensure documentation happens every time as…
