Comments
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SOLVED - She was in my deactivated users list. I wasn't aware that wasn't a part of my "all users' list, but that makes sense now. Sorry, new at this!! Appreciate the help!
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I found her listed in a sheet. But she is not on my main user list, and I can't look/edit her user permissions from the sheet directly.
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I do have "admin center". I already went there, accessed my user list, and tried to add her (since she is not on the list). It won't let me add her.
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This is unacceptable. The reactivate user button keeps throwing up errors. The only way I have been able to get around this (because smartsheet support is NO HELP) is to delete the user and add them back in. Now - I am at a standstill. I have people that I have deactivate that I need to reactivate, but when I go through…
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I am looking to do the same thing. For example, I have a form with 4 fields. When someone initially fills out the form, they may only have info for 3 of the fields, and then submit the form. Days later, they obtain the info needed for the 4th field. I would like them to be able to open the form again, and input the 4th…