Steve_Mitchell·Senior Project Manager·✭✭✭✭

Comments

  • Thanks for the update. I also had it and found it useful then lost it and was about to ask support about it.
    inNew solution panel makes collaboration even easier! Comment bySteve_Mitchell 08/15/23
  • Hi @Randall Alberts CBRE, no we're not using resource management. Using the end date is a good idea but the dates on the project change every so often so this method will send the notifications several times. May not be a bad idea to send each time the end date changes but was really looking for a one time initial…
    inTask Notification From Template for New Project Comment bySteve_Mitchell 08/14/23
  • I was going to create a new post but since my issue is similar I hope you don't mind piggybacking on this since it is current. If you prefer I can delete it and create a new one... I assume there needs to be a login at some point so Smartsheet knows what user it is dealing with so it can apply appropriate permissions to…
    inSmartsheet and Teams - open within Teams Comment bySteve_Mitchell 07/28/23
  • @Cat.Cosby, @Sarah Keortge, and @Peggy Parchert, @Genevieve P. I have had this issue as well and working through it with support. I discovered the following. The Show Photo checkbox has to be checked for BOTH Inside and Outside your company for the photo to show. If you check just the Inside checkbox and not Outside then…
    inProfile Pic Not Saving Comment bySteve_Mitchell 07/28/23
  • @Paul Newcome @Genevieve P. I just wanted to circle back and post the resolution here in case anyone else is affected... As it turns out, this was a bug on the Smartsheet side. They applied a security patch which broke the functionality of the "Sign in with Microsoft" button. The proper function, as I expected and…
    inSmartsheet Support - User Management Comment bySteve_Mitchell 07/26/23
  • @Paul Newcome @Genevieve P. First let me just say I truly do appreciate you trying to help and responding. I also don't believe there is a problem per se with the Smartsheet product, the issue lies in the "Sign in with Microsoft" area. But while Smartsheet doesn't own this part, if they offer it as an option the hope is…
    inSmartsheet Support - User Management Comment bySteve_Mitchell 07/14/23
  • @Paul Newcome @Genevieve P. The system is not accepting my comment so I am going to try to put it here as an attachment...
    inSmartsheet Support - User Management Comment bySteve_Mitchell 07/14/23
  • Again I don't necessarily disagree but it's alot more gray than that. Neither myself nor the user created or wants the _ account - it's a phantom. I created the . account and user accepted that invite. When Signing in with MS Smartsheet for some reason sent email to _ account and created a phantom _ account in their…
    inSmartsheet Support - User Management Comment bySteve_Mitchell 07/13/23
  • Hi @Paul Newcome, thanks for the reply. I don't disagree or assume there is a problem in Smartsheet per se - it's in the linking. I did review the users account with Office and Exchange admin and his account is setup the same as everyone else that works. The whole "Sign in with Microsoft" and linking is a black box that I…
    inSmartsheet Support - User Management Comment bySteve_Mitchell 07/13/23
  • @Melydia Clewell, it's hard to tell from that image but it almost looks like the bottom of that dialog is clipped off - maybe resolution of your screen? Do you have the User Agreement and Policy links and Close button? If you can't find it I would submit a support ticket asking them to call you - that's what I did…
    inPaid for ProSupport but can't access it Comment bySteve_Mitchell 06/26/23
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